Pros
***Fabulous and robust benefits package ***Incredibly flexible job (position specific) ***Structured training program ***Overall fairly good communication from leadership and opportunities to learn more about the company, industry, and major initiatives that are ongoing ***Minimal reserve days compared to other employers in aviation ***Brand to be proud to work for ***Opportunities to be involved in Delta's community involvement ***Committees in place to advocate for frontline employees ***Fun and fulfilling job that allows me to interact with so many people and serve them with a smile as well as helping alleviate stress that travel can cause (position specific)
Cons
***Often time, Delta incentivizes bad behavior from passengers by rewarding them for being inappropriate and 'complaining' in order to gain miles - very disappointing when people act out of turn and get rewarded for it! ***Inconsistency in administration of performance standards from site to site. Many things with performance are subjective - yes - but for black/white performance indicators, an evaluation needs to be conducted of how these are administered i.e. timeliness, etc.