Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,202 total reviews)
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Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

***Fabulous and robust benefits package ***Incredibly flexible job (position specific) ***Structured training program ***Overall fairly good communication from leadership and opportunities to learn more about the company, industry, and major initiatives that are ongoing ***Minimal reserve days compared to other employers in aviation ***Brand to be proud to work for ***Opportunities to be involved in Delta's community involvement ***Committees in place to advocate for frontline employees ***Fun and fulfilling job that allows me to interact with so many people and serve them with a smile as well as helping alleviate stress that travel can cause (position specific)

Cons

***Often time, Delta incentivizes bad behavior from passengers by rewarding them for being inappropriate and 'complaining' in order to gain miles - very disappointing when people act out of turn and get rewarded for it! ***Inconsistency in administration of performance standards from site to site. Many things with performance are subjective - yes - but for black/white performance indicators, an evaluation needs to be conducted of how these are administered i.e. timeliness, etc.

2.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Delta's "Rules of the Road" are the foundation for a great workplace- if only they were for all employees. Flight benefits that you can't use- impossible to get time off. Benefits for full time/benefited workers are good. Allowed to trade shifts, but difficult as always under staffed and overworked.

Cons

It is impossible to get time off. Ready Reserves work all holidays, all weekends This is normal in the airline industry, as scheduling is based on seniority, but being unable to ever drop shifts or get unpaid personal days is not. Any personal time (other than death in family) is usually denied in favor of a benefited full time employee. They get paid vacation time, at least twice a year and are able to have time off to use flight benefits. Ready Reserve is supposed to be a part time job, but we work 5 days a week just like benefited employees. Our shifts are 2 hours less than full time shifts. We are expected to have the same knowledge, skills, and responsibility as benefited employees. We are held to the same standards. Absolutely a 2nd class of workers. In Nashville, Ready Reserves are waiting as long as 7 years to be upgraded to benefited worker.

5.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule flight benefits yearly pay raises profit sharing 401k with a 6% match good work life balance lots of opportunities to experience different jobs within our department through special assignments only company that doesn't require new hires to be on solid reserve. Instead you have 6 reserve days a month replotted onto your schedule which allows more control over your schedule

Cons

health benefits have EXTREMELY HIGH deductibles horrible sick policy--employees are petrified to call in sick very long days--you can be on duty for 13 hours but only flying half of that. Your hourly pay only applies to flight time. Long sits and boarding/deplaning aren't paid. job can be very monotonous/boring international layovers are usually only 24 hours domestic layovers can be shortened to 8.5 hours--barely enough time to sleep hours are crazy will be scheduled to work almost every holiday and weekend when you first start. holidays and schedules are based on seniority so the longer you are with the company the better your schedule. but expect to fly 16 years before you can hold christmas off employees are petrified to call in sick

Viewing 22 - 24 of 8,202 Reviews

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