Delta Air Lines reviews

4.2

81% would recommend to a friend

(8,199 total reviews)
avatar

Ed Bastian

85% approve of CEO

80% positive business outlook

Delta Air Lines has an employee rating of 4.2 out of 5 stars, based on 8,199 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Delta Air Lines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

fly for free domestic on availability

Cons

- this Job was very disappointing, not only the money is terrible but also the flexibility of the job is bad. if you are planning to stick to this job because of the flight benefits you must know that the money you make with delta is so bad you are gonna need a second job, therefore, you won't have days off to enjoy those free flights. - opportunities to grow and limited, there are so many people waiting in line just to be a supervisor, and supervisors only make a dollar more. - 6-month probation where you cant swap shifts with other people which made it difficult for me to keep my second job. - last but not least money is bad not even people that live in projects could live off of that.

2.0
Jul 21, 2016

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Ok pay Profit sharing Travel Awesome coworkers...sometimes Meeting new people and learning about customers. International travel Getting recognized by customers

Cons

Delta is a zoo at best. Owning majority parts of several other airlines, leasing aircraft, oil refinery, and maintenance to say the least. They speak about culture but you are just a number. Management is extremely hit-or-miss. Very few good managers. Old aircraft that are never cleaned. Always getting sick. Constant change with zero say in our own work environment. Bait and switch tactics. They ask for flexibility but what Delta really means is we want "full time reserve" because they will change your schedule anyway for "operational needs." Crew scheduling are quick to threaten write ups when you ask questions. 4am sign-ins with midnight releases. 16 hour days. Executive leadership have the best memo writers but are too focused on filling their own wallets to notice anything else.

5.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Love working at Delta! It's really nice when you tell people which airline you work for (because once you say you're a flight attendant that's always the next question!) and then have the response be: Omg, I love Delta! That's my favorite airline! I only fly Delta! Coworkers are awesome, lots of internal job opportunities, great bases and you can transfer (based on operational need, usually a 1 or 2 times a year the company awards lots of transfers) if you want to experience life in another city. Really get the sense that company leadership cares, and although it is a corporate company, I would describe my experience of the company culture as being more friendly and encouraging rather than a formal "cold" business like environment. I hope this helps! Overall, I've had a great experience and am proud to be a Delta employee.

Cons

These are not necessarily cons, but just things to be aware of: Delta does not have a flight attendant union. Do your research and if that is important to you, the other mainline airlines (UA, AA) are unionized. Opinions on this vary within the company, and while I've met many who are pro union, others are "proud to be union free". If considering Delta or another airline I would say to look at the bases and consider if it is important to you to live "in base" or if you would be ok either moving or commuting. Schedules are flexible, you will have 6 on call days a month rather than a full reserve schedule (very rare for a new hire, most if not all other airlines put new flight attendants on straight reserve) but keep in mind you will have these 6 on call days for years before you have enough seniority. Standards at Delta are very high. There is a reason so many ppl love flying on Delta-- but you will work hard during flights to keep customer satisfaction up and maintain that positive company brand. I have flight attendant friends who work for other airlines and sometimes I get the impression that I am working a lot harder than them for similar pay. Something to consider.

Viewing 19 - 21 of 8,199 Reviews

Glassdoor has 9,286 Delta Air Lines reviews submitted anonymously by Delta Air Lines employees. Read employee reviews and ratings on Glassdoor to decide if Delta Air Lines is right for you.