Dermalogica reviews

Our job use to be Business Consultants. This meant spending 95% of our time in the field with our clients, needs based selling...meaning we focused on what support they need from us to grow their business. We are now expected to be Full time Sales Pushers, and Full time Openers. We have enough reports to take up a full time admin job. We receive countless emails, same subjects over and over again including on the weekends. There are way too many chefs in the kitchen...they need to streamline and not have so many mangers over managers over managers...this creates so much confusion. Concerns form the Sales Team is getting lost on the way to the top. This is clear as to why there has been no resolve and the company has had the biggest turn over in a long time. Last but not least. One of the biggest companies with the best sales team....yet we are not paid what we are worth. Need I say more??

Grossly underpaid and overworked, no appreciation or value for the business consultants, constant harassment to make numbers that are completely unrealistic, information is never provided to us in a timely manner, way too much time "forecasting" where you will come in for the month. I was so excited to join the "tribe" and then I realized why the reviews on here all all so negative. And all completely accurate. I cannot stress how little Dermalogica pays their bright and talented staff of Business Consultants. You are required to service existing accounts, open new accounts, service national accounts, and meet all targets. Not to mention there is always a mound of paperwork to be done. If you do well and meet those targets and make some commissions, your target will then be so high, that you wont make it again! When you ask how targets were computed, the answer makes absolutely no sense. It's based on your average, and "trends". Doesn't add up. You are basically given a target that is out of your reach so they don't have to pay you. Bottom line. Although other vendors have an entire team dedicated to national accounts such as ULTA, we are responsible for seeing them and supporting their events as well. It isn't unusual to be told you MUST work for ULTA on a Saturday (even though we work M-F). So you are basically working for free. I could go on and on, but I will just say that I am so disappointed with my experience here. Upper management says they want to listen and make things better, but it never happens. You need to pay people a fair wage, that is what will make them happy, and stay. OTherwise, you will continue to see the constant turnover and negative reviews on here. But you probably dont care anyway. We are all replaceable, right?