Descartes Systems reviews

3.9

82% would recommend to a friend

(262 total reviews)

Ed Ryan

82% approve of CEO

74% positive business outlook

Descartes Systems has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Descartes Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

262 reviews
3.0
Jul 30, 2025

Company not interested in giving salary increases, only in making acquisitions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is good Wfh Great work culture The employees and managers are all knowledgeable, good to work with and very helpful when called upon.

Cons

Employees have been subjected to a salary freeze due to the current economic situation. Employees were ok with the salary freeze until the CEO sent out a video talking about the current economic situation, not mentioning anything about employees salary freeze but kept stressing that we need more acquisitions and for employees to be on the lookout for companies we can acquire and to bring it to management's attention. So you have no money to give Employees a salary increase, but you have money to acquire more companies? I guess Employees don't come first for him. On top of the salary increase freeze, we have to see emails go around welcoming new hires and Employee promotions.

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Descartes Systems Response
9mo
Thank you for sharing your feedback and for your many years with us. We’re glad to hear you value the culture, work-life balance, and teamwork here. We also hear your concerns about the salary freeze and understand how frustrating it feels when acquisitions continue while compensation is on hold. These decisions were made with the long-term stability of the company in mind, but we know that doesn’t lessen the impact on employees. Please know we’re committed to reviewing compensation as conditions improve and to making sure employees feel valued and supported. Your feedback is important and helps us do better.
5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership: My manager genuinely cares about team development and creates space for learning and collaboration. Work-life balance: Fully remote setup with flexibility to manage my own schedule has been a game-changer. Tight-knit team: A Small, agile team allows for fast decision-making and strong cross-functional collaboration.

Cons

Reactive Support Expectations: At times, the Customer Success Manager role may blur into support or account management.

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Descartes Systems Response
9mo
Thank you for taking the time to share your feedback and for highlighting both the positives and the areas where we can continue to improve. We’re glad to hear that you feel supported by leadership and that our flexible, remote-first environment helps you maintain a healthy work–life balance. Creating space for learning, collaboration, and personal growth is central to how we want our teams to thrive. Your input is valuable, and we are continually looking for ways to clarify roles, strengthen onboarding, and enhance the tools and resources that empower our teams to focus on meaningful, proactive engagement with our people and customers. Thank you again for your contributions and for helping us make Descartes a great place to work.
4.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, helpful and responsive leadership, fully remote work environment. Amazing benefits, lots of vacation, great work/life balance, really is a great place to work, don’t let the negatives take too much away from that, it’s actually a great place to be.

Cons

Pay isn’t enough, raises aren’t very good. Currently a pay freeze, maybe hiring I don’t know for sure.

Viewing 34 - 36 of 262 Reviews

Glassdoor has 312 Descartes Systems reviews submitted anonymously by Descartes Systems employees. Read employee reviews and ratings on Glassdoor to decide if Descartes Systems is right for you.