Devoted Health reviews

3.7

64% would recommend to a friend

(517 total reviews)
avatar

Ed Park

84% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews
1.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Health insurance, remote, pay. Nothing else.

Cons

Lack of leadership. Managers doesn't know what they are doing. Service guides are more knowledgeable than Managers. It is a disaster. Stressful. No work life balance.

1.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Helping the Medicare population to navigate the healthcare system and managing their health conditions for better health outcomes. Work from home Salary

Cons

Managers micro-manage staff constantly. Over-loaded schedules, no work life balance, forced overtime in order to meet metrics that are unattainable. Policies and procedures change daily. Lack of resources. Chaotic Lack of diversity

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Devoted Health Response
3y
Hello! Thank you for taking the time to share your feedback with us. I’m glad to hear that you enjoy helping our members navigate medicare and our healthcare system, as well as the great perks of working from home and generous salary. We take our internal culture, diversity and approach to work/life balance very seriously, and do whatever we can to make working at Devoted a delightful experience. I’m sorry to hear that your experience with each of these has been less than optimal. Currently, we are in hyper growth and as a result, our policies and procedures do change frequently to make sure we are compliant and attentive to member needs and wants. As a growing company in a highly regulated environment, we do have high expectations and standards which is why there is frequent change. We recognize that not all experiences are the same and we welcome the opportunity to chat further with you about the thoughts and experiences you’ve listed. If you’d like to discuss further, please reach out to us at talent@devoted.com.
2.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice company and great software.

Cons

I recall an initial into meeting with the ceo where he was asked by myself in specific about being bought out by another company and he said no plans. Then the f/u question was about lay offs and growth to which he mentioned the article in forbes from 2023 talking about growth and the company making money. Fast fwd to 05/19/2025 right after my sons HS graduation ceremony im told im part of a group of ppl being laid off. Even being top ten in metrics across all teams.

Viewing 46 - 48 of 517 Reviews

Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.