Devoted Health reviews

3.7

65% would recommend to a friend

(517 total reviews)
avatar

Ed Park

85% approve of CEO

68% positive business outlook

Devoted Health has an employee rating of 3.7 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Devoted Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

517 reviews
5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Devoted is one of the few companies I’ve seen successfully balance rapid growth with a strong employee focused culture. Leadership consistently works to improve workflows, address organizational pain points quickly, and invest in the long term growth and development of employees. If you value a company that supports both its people and the business, Devoted is a great place to be. The work life balance at Devoted has been one of the most positive parts of my experience. Employees are encouraged to use their time off, leadership is understanding of personal needs, and the benefits package provides meaningful support. The company has built a culture where employee well-being is treated as a priority instead of an afterthought.

Cons

Because the company is growing and evolving quickly, there can occasionally be growing pains between teams and processes. Leadership has generally been proactive about addressing challenges and improving workflows.

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The company's culture is truly exceptional, starting from a very smooth and professional hiring and training process. I feel deeply valued, not just as an employee but as a person. There are real opportunities for growth; for example, I was promoted from T1 to T2 in just two months! The pay and benefits are very competitive, but what I value most is the genuine sense of belonging and my amazing team. It is a workplace where collaboration between departments is a reality and you actually enjoy coming to work every day

Cons

As with any customer service role, you occasionally have to deal with frustrated or difficult customers. While it can be challenging, I understand it is part of the nature of the job, and the company provides good support to handle these situations.

5.0
May 8, 2026

a company that actually cares

Recommend
CEO approval
Business Outlook

Pros

Working as a Member Service Guide at Devoted has been one of the most fulfilling experiences of my career. The mission isn't just something on a wall, we truly treat our members like our own family, and that member-first mentality drives every decision we make. I love that the leadership here stays lean and focused on execution, which means less time dealing with big company bureaucracy and more time actually solving problems for the people who need us. My teammates are incredibly supportive and smart, making even the busiest days feel like we’re all in it together.

Cons

The pace is definitely fast, and you have to be prepared for a steep learning curve since healthcare is so complex. It requires high energy and a real commitment to staying sharp for our members. However, if you thrive in an environment where you have the autonomy to make a difference and want to work with people who genuinely care about their impact, there is no better place to be.

Viewing 286 - 288 of 517 Reviews

Glassdoor has 533 Devoted Health reviews submitted anonymously by Devoted Health employees. Read employee reviews and ratings on Glassdoor to decide if Devoted Health is right for you.