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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.2

      82% would recommend to a friend

      (473 total reviews)
      avatar

      Amit Sinha

      84% approve of CEO

      81% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.3

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Career opportunities

      4.0

      Senior management

      DigiCert has an employee rating of 4.2 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      473 reviews
      5.0
      Jun 30, 2023

      Going though a needed transformation .. some teething pains

      Sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core business of PKI and certificates is a cash cow. Company has been around for a while and has a lot of customers who renew. Generally an easy sales motion if you are engaged with your customer. Support and service is very good. Customers generally renew and good opportunity to upsell them exists. Company hired new CEO last fall. He has brought in a lot of energy and high growth mindset, pushing new products and changes which are needed but the company is not accustomed to. Our overall brand and visibility has improved. Lots of focus on execution and pace has picked up. When I joined 2 years back there weren't new products, now we have a lot more to sell. Company is investing in hiring, new offices, etc.

      Cons

      Big changes were implemented in the sales organization. We had 2 separate teams that were combined. Some of the accounts I had nurtured were assigned to others. Gained some, lost some. Lots of new systems. Need more enablement on new products.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for your review, and for your thoughtful discussion of what is occurring while recognizing that current changes create some growing pains. We appreciate your support for leaders and your willingness to adapt. We recognize, as you said, that enablement is important, and we have actively been working on that for everyone in Sales. Thank you for your advice on speaking to long-time employees and getting their perspectives. Our leaders are engaging with many of these employees and will continue to do so as we move forward. Please continue to share your thoughts and let us know if there is anything that you would like to ask or discuss. DigiCert People Team
      3.0
      Nov 22, 2021

      A few great aspects and pros don't seem to outweigh the cons

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work from home flexibility and pushing toward hybrid when local restrictions allow employees to return to an office setting. Health benefits seem strong compared to others in the industry/area.

      Cons

      employees are underpaid compared to market value. We constantly hear about wanting to evaluate for higher and see limited salary increase which makes the two seem like they are tied together. Ageism and favoritism is a real thing and hinders the growth of sales teams. This feeds into the culture of complacency and has built up a team of less driven sales reps that hinder the growth of what could be the growth engine of the company.

      1.0
      Apr 16, 2020

      No Management

      Authentication specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home currently and stocked kitchen

      Cons

      Management is non existent. We're all working from home now and neither managers or directors respond to questions. So now we're just blindly issuing certificates so our metrics don't drop.

      Viewing 40 - 42 of 473 Reviews
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      ReviewsDigiCert reviews

      Glassdoor has 499 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.