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Dear former DigiCert employee,
Thank you for providing a review. Based on your feedback, it seems your experience with DigiCert was not a positive one. While we cannot dispute your experience or feelings, there are several issues you raised that we want to address.
You mentioned the bonus plan and its exclusions. All DigiCert employees are included in the bonus plan or commission plans for Sales. We communicate these plans regularly to employees as this has been the case for almost three years at DigiCert.
Also, the environment and culture you portray isn’t one that many employees would agree with. In fact, beyond the awards received in Utah, DigiCert has been named a Great Place to Work in Australia, India, the United Kingdom and Ireland. Those are based on employee feedback about culture and environment. We have plans to expand the list of locations we apply for as we work hard to maintain a culture of CARE (Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration) that all employees understand and apply to their work.
For compensation, we set it based on market rates. We leverage similar-sized companies in our locations and determine pay. We also employ a pay-for-performance approach which means your output impacts your compensation.
Lastly, the information about hourly employees is confusing as 93 percent of all global employees are salaried.
We would be more than happy to discuss these issues in greater detail with you and provide some clarity on problems you discussed that would give you a better understanding of the facts about what we do, how we operate and how employees are compensated. Please reach out to a member of the DigiCert People Team and we can discuss these areas with you.
Regards,
DigiCert People Team
