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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.3

      82% would recommend to a friend

      (474 total reviews)
      avatar

      Amit Sinha

      84% approve of CEO

      82% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Career opportunities

      4.0

      Senior management

      DigiCert has an employee rating of 4.3 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      474 reviews
      1.0
      Feb 15, 2024

      Salary & Duties

      Technical engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Permanent contracts Nice co workers

      Cons

      Underpaid, average pay is about 20k rand ( 1000 dollars per month ) this is without tax deductions. An engineer gets about 25 - 28k rand ( 1400 dollars) per month without tax deductions. No travel allowance, and no 500-dollar vouchers for Christmas anymore since the new CEO only focuses on cost-cutting and filling his pockets, and probably sell the company at some point. Work is intense and constantly busy. The company does not sell or give old laptops even without hard drives to staff members instead give it to some organizations while we underpaid staff can barely afford a computer. The cost of living is extremely high in Cape Town and is only increasing. Nothing is almost done about salaries but we expected to live in Digicerts and grow the company. We can function remotely but we have to go to the office just to show our faces while we have Zoom if needed. Self-study, do not expect proper training. You need to pay 2000 rand ( 100 dollars) for medical aid from your pocket and it's mandatory besides 12000 rand rent ( 600 dollars) and food etc. unless you want to live unsafely and pay 6000 rand for rent.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, We appreciate you taking the time to post your review on Glassdoor. It’s unfortunate that you do not see the six years you have spent as a technical engineer in Cape Town as positive. While you noted coworkers and permanent contracts as positives, you outlined several negatives that should be addressed. DigiCert works hard to ensure compensation and benefits meet or exceed markets. Our benefits include paying half of employees’ medical aid in South Africa, a data allowance, and several other things. Also, employees receive meals on the two days they are in office. Beyond that, we offer several different personal and professional development opportunities, including in-house courses and learnings through various platforms, as well as educational support for other formal studies. Some of the items you included cannot be addressed as they are factually inaccurate, but we would be happy to meet with you and review the vast array of things included in DigiCert’s Total Rewards package. Please reach out to a member of the People Team to assist you with that information. Regard, DigiCert People Team
      3.0
      Feb 14, 2024

      Great work life Balance, very less growth

      Site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good work-life balance - It is fun to work with people in the company - Depending on the you can learn a lot - Good for people who are starting their career

      Cons

      - Management is very bad, nobody has a clear picture of what they want to do. - They pay less or prefer employees who take lesser pay than usual - No good Perks/Benefits - A Big company now but still operates like a small one.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for providing feedback about your experience in your six years as a site reliability engineer in Lehi. We appreciate your input, good and bad. That said, we appreciate that you recommend the company, and, in your more than six years with DigiCert, you have enjoyed the work-life balance, learning and development and convivial environment. We understand you believe that management needs to improve, and that the pay and benefits are less than you think they should be. We would be interested in learning more about this. The DigiCert People Team does work hard to provide market-leading benefits, so we would be interested to know where you see them falling short and what suggestions you have for improvement. Please reach out to a member of the People Team and we can discuss these things with you confidentially. Regards, DigiCert People Team
      5.0
      Feb 13, 2024

      Review

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and Growth are assured in DigiCert

      Cons

      Salary is not always ideal

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to complete a Glassdoor review and share your thoughts about the company. We truly value yoru input. Thank you for giving DigiCert five stars. It’s god to know that you feel positively about your four years as a technical support engineer in Cape Town. We also appreciate your recommendation of the company, the business outlook, and the benefits and opportunity for growth. We also note what you shared about the salary not always being ideal. We do work hard to provide market-leading benefits and compensation, but we are always open to feedback. If you have more that you would like to share or you would like to expound upon what you said, please feel free to reach out to a member of the DigiCert People Team. Regards, DigiCert People Team
      Viewing 136 - 138 of 474 Reviews
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      ReviewsDigiCert reviews

      Glassdoor has 500 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.