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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.2

      79% would recommend to a friend

      (473 total reviews)
      avatar

      Amit Sinha

      82% approve of CEO

      79% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.0

      Career opportunities

      3.9

      Senior management

      DigiCert has an employee rating of 4.2 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      473 reviews
      2.0
      Jun 28, 2023

      The Times they are a Changing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      These pros are past tense. Now everyone is running scared and lacking their former confidence and poise. It was a great place to work. Did really cool work and built great products - strong emphasis on customer service. The positive is the potential exists - but is not tapped into.

      Cons

      Don't put the cart before the horse. Recent emphasis is on dollars (fine), but not at the expense of building/launching the right product. Going public will make things worse - not better. Granted a few folks stand to make some nice bank, but in the long run it will damage if not destroy the company. History makes no compunctions about its lessons.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, You are correct: The times are changing. And DigiCert leadership is working to determine a path forward that helps the company to grow and evolve to meet changing needs. We acknowledge that these changes are not all comfortable. Employees like yourself who have been with the company for many years may feel apprehension about changes, but leaders have spent a lot of time explaining the directions and decisions. We invite you to reach out to members of the DigiCert People Team to learn more about the changes and to ask any questions you have and provide all the feedback that you have. Your voice and opinion matter to us, and we look forward to working with you to ensure DigiCert remains focused on its customers and employees as we move forward. DigiCert People Team
      1.0
      Jan 20, 2022

      Raises being suppressed during our most successful years?

      Authentication analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good company with great people (for now) and a great culture!

      Cons

      The last few years have been our most successful in history. While COVID hurt many, it didn't hurt us. Upper Admin won't stop telling us about these last few years being "our best yet!" However, we are not being compensated accordingly. Our bonuses and raises are at the bare minimum and not sustainable. The Validation dept holds the future of the company on its shoulders by following very strict and always changing security procedures but the role is treated as if it is something a monkey could be trained to do. No wonder everyone is leaving. Many suspect that CEO John Merrel is damming the trickle-down so he can show good numbers to buyers before sell the company. It's gross.

      avatar
      DigiCert Response
      4y
      Dear Current Employee, We really appreciate your recognition of the awesome people we have at DigiCert and the work we put into having a great culture. On compensation: we haven’t suppressed any pay rises and have paid out above plan for bonuses over the last three years. DigiCert operates a pay-for-performance culture — the greater your performance, the better the reward — and our bonuses and annual increases are based on market research to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re also continually investing in other ways to ensure our people feel valued and rewarded (benefits offering, development training, etc.) As there appears to be a disconnect between your experience and how DigiCert rewards for performance, please reach out to our People team so that we can facilitate a discussion with you and your manager to address this disconnect. Thanks for your feedback and hopefully we can address your concerns together.
      2.0
      Jul 29, 2018

      Poor Validation Management at the Lehi Office

      Validation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many people watch YouTube and Netflix throughout their shift, and so can you! Just apply for a validation position and never expect to communicate with a manager past your interview.

      Cons

      Management is almost non-existent in the validation department, with close to zero communication with the team members, it has been a nightmare to work here. It seems like the managers and team leads are chosen on the basis of their ability to gossip around the office, instead of actual leadership, working, and communication skills. Hard working employees get swept under the rug and become unnoticed, while the ones that walk around the office, talking about video game gets promoted. There also seems to be a big gap of separation between top-level management and front-line employees; sudden changes happen overnight and employees are only notified through a vaguely written email, which leaves a lot of room and potential for questions. Problem and solutions are almost never discussed with front-line employees, sometimes the customer has to inform us about new changes in the validation process, which I nor my colleagues have ever heard about, where is the supposed "teamwork"? It's also very convenient that some managers go on week-long vacations every other month, during a time witch you call 'growing pains'. The organization is also a big issue throughout the company, I can ask the same question to 4 managers and expect 4 different answers, and it only makes it more frustrating when it takes on average- 24 business hours for me to get a reply.

      Viewing 16 - 18 of 473 Reviews
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      Glassdoor has 499 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.