DigiCert reviews

4.2

79% would recommend to a friend

(473 total reviews)
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Amit Sinha

82% approve of CEO

79% positive business outlook

DigiCert has an employee rating of 4.2 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

473 reviews
1.0
Aug 31, 2023

SINKING SHIP!

Recommend
CEO approval
Business Outlook

Pros

Many of the people who work there.

Cons

DigiCert is making some of the same mistakes Symantec made and they don't listen to those who have been screaming it for years. Quality is falling at a steady rate but they are only interested in selling products that are not ready while hoping Sales and Validation/Support will just figure it out for them, and treating the Validation/Support department like they are not responsible for the success of the company. I switched roles because of their excitement in reinvigorating the Sales department and was doing fairly well from what I’m told. I mean, I learned Apttus pretty well and not everyone can say the same. I’m not trying to make excuses, but only 6 months later they let me and dozens of others go with the lowest severance packages I’ve personally ever heard of, which they justify because it’s based on the low compensation plan that they also instituted, maybe for this potentiality. I had worked there for almost 10 years, and I dunno, it just feels insensitive. They did not brainstorm with current management to find a plan that fits the nuances of the unique business. Unfortunately, other people's jobs were the wager. It has been painful watching them repeat Symatec's mistakes while neglecting Validation/Support and instituting changes that do not fit DigiCert's unique model IMO. Change can be great, but this was poorly planned IMO. Perhaps it is not surprising, considering some of the leaders' track records with other companies. Have you been happy working there? Because you're not protected by waiting for them to fire you and offer you severance. At least I'm forced to find something fulfilling now.

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DigiCert Response
2y
Dear former DigiCert employee, First, thank you for almost 10 years of service to DigiCert. We appreciate your work and your contribution to growing the company in that time. We understand how difficult change can be and the changes made to our Sales area were painful and tough. And, after so many years with the company, separation can especially challenging. If you have additional feelings or thoughts about how changes occurred, or you would like to elaborate on your advice to management, please feel free to reach out to the DigiCert People team. Regards, DigiCert People Team
3.0
Aug 22, 2023

Middle of the Road

Recommend
CEO approval
Business Outlook

Pros

Learned a lot over the years. Worked with some incredible people and leadership. Digicert is creating a solution that makes sense and is needed. New hires seem to have a great opportunity ahead. Most direct leadership is great to work with. Colleagues to the left and right tend to want to help each other out. The customers can be super fun to work with.

Cons

- disconnect between C-Level leadership and sales but it is weirdly "acknowledged." - solution is not fully baked but that happens when new products are being rolled out, it is just hard to be held accountable for a quota based on new offerings that don't work...yet. - sales people were forced into roles they were ill-prepared for. - compensation for existing sales vs new sales people drastically different (heard this was a focus of correction.) - An AE/AM is viewed solely as a number on an excel report and not as to what they bring to the table, team and organization or have brought over the years.

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DigiCert Response
2y
Dear former DigiCert employee, First, thank you for your time with the company. We can tell from your review that you enjoyed your time with the company and working with your colleagues and customers. We appreciate your very thoughtful feedback, including your reflections on the changes made to the Sales Team. We understand how difficult change may be and our leaders have taken steps to provide clarity and communication as future changes are decided and made. If you have more you would like to share, please feel free to reach out to members of the People Team. We know that your experience in the company can provide insight into many areas. DigiCert People Team
2.0
May 10, 2019

Symantec culture is killing us

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some seriously great technical people here. We are the leader in our area of tech and our competitors are no where near us. Company makes piles of cash.

Cons

Our acquisition of the Symantec Cert Authority brought the absolute worst of California big corporate culture with it. The main culprit is our Chief Revenue Officer and his band of middle management minions. Unorganized, backstabbing, blame game, do nothings who cry and whine when they don’t get their way. These are Sales and Marketing folks who think they have technical skills. They are completely ignorant to how much effort it takes to do these types of tasks properly. BUT YET THEY GET TO HAVE AN OPINION ON HOW PRODUCT IS BUILT?!! WTF? What is really sad is that our CEO seems to tolerate this because the CRO controls the money. We are asked to take it on the jaw because if we complain the Sales and Marketing management might get their feelings hurt. Really hard to enjoy what I do when some unskilled putz gets to tell me how easy it is to build something. To be fair, I have met some great individual contributors in the CRO's org but the poison of the management team sours all of it. I can honestly say my org is not the only one that feels this way. What does it matter though? As long as the CEO and CRO get a fat paycheck when we sell again its all worth it I guess. DigiCert will be a hollow shell of a company by then.

Viewing 19 - 21 of 473 Reviews

Glassdoor has 499 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.