DigiCert reviews

4.3

82% would recommend to a friend

(473 total reviews)
avatar

Amit Sinha

84% approve of CEO

82% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

473 reviews
3.0
Jan 20, 2022

management issue

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work with the best team members

Cons

very low management experience there

avatar
DigiCert Response
4y
Dear Former Employee, Thank you for sharing your feedback and we are glad to hear that your teammates made your experience at DigiCert great. In relation to your feedback on management experience, thanks for sharing. Mid last year we rolled out a Leadership Fundamentals training for all people managers across the business to set the standards for management behaviors. We’re following that up this year with additional manager-level specific development training. We are making a significant investment to make learning and development training available for all employees across the business this year. It’s a journey as we continue to grow, and we appreciate your feedback to help us be better. Best wishes in your next role.
1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a good company with great people (for now) and a great culture!

Cons

The last few years have been our most successful in history. While COVID hurt many, it didn't hurt us. Upper Admin won't stop telling us about these last few years being "our best yet!" However, we are not being compensated accordingly. Our bonuses and raises are at the bare minimum and not sustainable. The Validation dept holds the future of the company on its shoulders by following very strict and always changing security procedures but the role is treated as if it is something a monkey could be trained to do. No wonder everyone is leaving. Many suspect that CEO John Merrel is damming the trickle-down so he can show good numbers to buyers before sell the company. It's gross.

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DigiCert Response
4y
Dear Current Employee, We really appreciate your recognition of the awesome people we have at DigiCert and the work we put into having a great culture. On compensation: we haven’t suppressed any pay rises and have paid out above plan for bonuses over the last three years. DigiCert operates a pay-for-performance culture — the greater your performance, the better the reward — and our bonuses and annual increases are based on market research to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re also continually investing in other ways to ensure our people feel valued and rewarded (benefits offering, development training, etc.) As there appears to be a disconnect between your experience and how DigiCert rewards for performance, please reach out to our People team so that we can facilitate a discussion with you and your manager to address this disconnect. Thanks for your feedback and hopefully we can address your concerns together.
4.0
Dec 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Very friendly environment, positive attitude.

Cons

Pay is low and not competitive

avatar
DigiCert Response
4y
Dear Current Employee, Thanks for taking the time to acknowledge our friendly environment and attitude. It’s our people that make DigiCert a great place to work and we’re glad you are experiencing that for yourself firsthand. We also appreciate your candid feedback on compensation. We operate a pay-for-performance culture: the greater your performance, the better the reward. For our annual compensation review event, we benchmark on market-based research, using companies like Radford, Mercer, WorldatWork, to help ensure we are providing increases at pace with other companies of our size, revenue income and locations. We’re also continually investing in other ways to ensure our people feel valued and rewarded (benefits offering, development training, etc.) Hopefully this helps explain how we approach compensation and if you have any additional questions, please don’t hesitate to reach out to the People team for help.
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Glassdoor has 499 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.