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Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union reviews

3.4

62% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

61% approve of CEO

53% positive business outlook

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews
5.0
Dec 9, 2018

Fantastic Place to Work

Recommend
CEO approval
Business Outlook

Pros

This is a great place to work overall. Honestly the company truly does care about its employees and the feedback they provide to improve. From day one I felt welcomed, and now I've gained some friends. Management is interactive and approachable. There is a lot of room to grow if you put in the effort.

Cons

Pay Rate. Overall if the company paid more it would draw stronger employees.

1.0
Nov 29, 2018

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok. Good opportunities for entry level people

Cons

Lack of talent across the organization. Constant challenges company wide due to poorly trained IT staff. Everything from the equipment, tools used, and even the building are outdated. The offices in Marlborough are in desperate need of a cosmetic refresh.

4.0
Oct 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits (there is a gym on the first floor) Great guidance Really fun and there are always group activities and potlucks Very rewarding and opportunities for growth and pay raise Multiple meetings per month

Cons

Micromanaging Focused more on numbers than customer service (call time is seen as more important than solving the card members request)

Viewing 334 - 336 of 427 Reviews

Glassdoor has 472 Digital Federal Credit Union reviews submitted anonymously by Digital Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Digital Federal Credit Union is right for you.