Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 56% of employees would recommend working at Digital Federal Credit Union to a friend and 49% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

56% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 95 reviews)); "Great people and friendly with everyone" ((in 19 reviews)); "Good work life balance" ((in 15 reviews)); "Free food Friday" ((in 11 reviews)); "Yearly Bonus and Pay structure" ((in 10 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 25 reviews)); "Awful upper management, rude co" ((in 12 reviews)); "No training and no career path for advancement." ((in 9 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 9 reviews)); "Salary is low." ((in 7 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Orlando , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

Digital Federal Credit Union reviews

3.3

56% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

53% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews

4.0

Nov 6, 2010

Good Job - Typical Politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great and rarely matched by other companies. The people are awesome to work with.

Cons

The pay is lower than average. If you attempt to get promoted you come up against the good ol' boys politics.

4.0

Apr 21, 2010

Good Place to Work

Teller

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, great culture, good benefits

Cons

Company took major hit from recession, average pay.

2.0

Feb 20, 2009

DCU - from hero to zero

Technical personnel

Recommend

CEO approval

Business Outlook

Pros

Before 2005 - fun place to work - efforts are constantly rewarded. Examples included: monetary rewards for coming in on weekends and new ideas - feeling of 'being sheltered' and backed by a solid organization and management - excellent medical benefits Before the start of 2009: - excellent 401K match - vacation time - effort recognition

Cons

- management promotes hostile work environment, by placing employees under stressfull conditions - start of 2009, DCU has removed the 401K contribution match - engineers are treated like a commodity - 'inside political games' affect job performances across the board and create unnecessary distractions - DCU practices what they call 'cross-training' - what this basically means is taking a person from one department, say call center, and make them a software engineer, or vice versa. Technical project management is lead by people that have absolutely no formal technical expertise. - lateral moves are very popular here. This is an after-effect of cross-training. Definitely not a suitable environment for a professional wanting to build a career - decisions on making vendor purchases are made on basis personal relationships and first matches in popular search engines, little consideration is given to technical personnel's opinions

Viewing 424 - 426 of 427 Reviews

Jobs at Digital Federal Credit Union

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

ACH Bill Pay Team Member I, Chelmsford/Marlborough, MA, Full-Time, Hybrid

Items Processing Team Member I, Marlborough, MA, On-Site, Full-Time

Senior Service Delivery Specialist - Readiness, Marlboro/Chelmsford, MA or Hillsboro, OR, Hybrid, Full-Time