Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.4 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Digital Federal Credit Union to a friend and 53% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

62% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 85 reviews)); "Great people and friendly with everyone" ((in 23 reviews)); "Good Work/Life Balance" ((in 14 reviews)); "Yearly Bonus and Pay structure" ((in 13 reviews)); "Loved the free food and benefits from this place" ((in 11 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 24 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "Salary is low." ((in 7 reviews)); "Senior management is overpaid, while the employees doing all the work are underpaid." ((in 4 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

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Digital Federal Credit Union

Digital Federal Credit Union reviews

3.4

62% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

61% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.2

Senior management

3.0

Career opportunities

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

4.0

Apr 21, 2010

Good Place to Work

Teller

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, great culture, good benefits

Cons

Company took major hit from recession, average pay.

5.0

Aug 19, 2008

DCU Rocks

Recommend

CEO approval

Business Outlook

Pros

Just for starters, DCU has been on the list of the 25 Best Small & Medium Companies to Work for in America for 4 consecutive years. That alone tells you a lot about this company. Not only that, but DCU has grown exponentially over the last years, even while other financial companies struggled. Here is a tiny list of ways DCU spoils its employees: - Free Ice-Cream, all day every day! - Two personal Gyms(probably to burn off all that ice-cream) - Game rooms - Plenty of employee and family activities - Discounted tickets to anything you can think of DCU is BY FAR the best company I ever worked at!

Cons

Because we just went through a major conversion, it appears that DCU lost some of it's family oriented style and fell into a stressful mentality.

3.0

Aug 22, 2012

Great employees, management needs serious change.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At one point, great place to work. Fun friendly family like atmosphere.

Cons

Too many mangers have been there for too long and need to move on. Many times these managers suppress talented individuals under them in order to "secure" their position with the company. Low pay for all areas except for senior management.

Viewing 424 - 426 of 427 Reviews

Jobs at Digital Federal Credit Union

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

ACH Bill Pay Team Member I, Chelmsford/Marlborough, MA, Full-Time, Hybrid

Principal Enterprise Risk Management Analyst, Marlborough or Chelmsford, MA, Hybrid

Items Processing Team Member I, Marlborough, MA, On-Site, Full-Time

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Ratings by category

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Good Place to Work

DCU Rocks

Great employees, management needs serious change.

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