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Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union reviews

3.4

59% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

57% approve of CEO

49% positive business outlook

Digital Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews
4.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Reliable pay, low call volume, pay is fair relative to amount of calls handled.

Cons

Limited opportunity for growth if you desire to move away from the phones.

4.0
May 15, 2024

Overall Good

Recommend
CEO approval
Business Outlook

Pros

DCU has great benefits and good people to work with. They care about the people around them and their members. They have been making strides with inclusion efforts and are always looking to improve their systems. Looking forward to the tech to be improved upon in the coming year.

Cons

A lot of red tape and micro management. There was a CEO change last year, and although there has been a lot of good, the community overall is struggling with the immense amount of change. There also is a lack of diversity at the top, and there doesn't seem to be much concern about that- but people notice. There also isn't a ton of mobility

1.0
Apr 29, 2024

Don’t do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Benefits not including pay

Cons

Pay is horrible Training is horrible You get little pay which you can’t survive off. Even if you have 10 years experience they start you at a base minimum wage $18 an hour ??????? Also the force you to have a bank account with them to deposit your checks. To me that’s illegal and not only illegal but a way to look and see what you do with your money. You can transfer it out but they limit how much you can transfer a week. The reason the say is fraud but if you are an employee, and you have to worry about fraud with them maybe they shouldn’t be an employee. Just saying. $18 an hour for the amount of work you do in the information center is absurd.

Viewing 43 - 45 of 427 Reviews

Glassdoor has 472 Digital Federal Credit Union reviews submitted anonymously by Digital Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Digital Federal Credit Union is right for you.