Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 57% of employees would recommend working at Digital Federal Credit Union to a friend and 49% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

57% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 87 reviews)); "Great people and friendly with everyone" ((in 23 reviews)); "Good work/life balance" ((in 16 reviews)); "Yearly bonuses" ((in 11 reviews)); "Free food Friday" ((in 11 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 22 reviews)); "Awful upper management, rude co" ((in 12 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 11 reviews)); "No training and no career path for advancement." ((in 9 reviews)); "Salary is low." ((in 7 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

Digital Federal Credit Union reviews

3.3

57% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

62% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews

4.0

Aug 15, 2021

Great company for students

Information center specialist

Recommend

CEO approval

Business Outlook

Pros

They are very flexible w their hours and offer a great pay. The training program works well. Some incentives: birthday gift cards, lunch credit every month, free food, discounts on certain events. The greatest perk is they even offer bonuses of up to 10% of your salary. I liked my time there, but unfortunately my mental health wasn’t doing too well which forced me to quit.. I was about to get a raise too 😅 Anyways, I recommend them.

Cons

The cons are It’s just a boring job when it is slow, but, when it is busy it can get really overwhelming. It is also a pretty antisocial environment during the pandemic.

5.0

Aug 11, 2021

Amazing company

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Working for DCU has been a great experience coming from a stock held bank.

Cons

Nothing, they have been great.

5.0

Aug 10, 2021

Moving up with the company is great

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Can transfer and expand every 6 months Pay so many pay raises/bonuses Benefits and raffles Great coworkers and atmosphere Awesome job

Cons

I have always had horrible experiences with management. They acted as teenagers, gossiped, etc. Ive only had two good encounters and thats out of like 10 managers

Viewing 241 - 243 of 427 Reviews

Jobs at Digital Federal Credit Union

Information Center Member Service Specialist I, Full-Time, Remote (MA, NH only) $20.50/hour

Share Draft Team Member I, Marlboro, MA, Hybrid, Full-Time

Teller, Littleton, Full Time, Onsite

Teller, Burlington, Full-Time(38.5 Hours), Onsite

Teller, Leominster, Full-Time, Onsite