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Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union reviews

3.3

57% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

62% approve of CEO

49% positive business outlook

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews
1.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

If you like being on the phone nonstop, then this job is for you!

Cons

Is so stressful! The support hunt group are rude when you call them for help. Customers are super disrespectful and team leaders don’t care to even help. They are strict about clocking in and out. Also, about how much time you’re off the phone. Supervisors are fake! They act like they are better than everyone and at the end of the day they don’t care about you. The calls are nonstop, there is so much information you have to learn. The pay sucks, with all the bs we have to do, we should get paid more! The training sucks, it’s only 1 week with with a trainer, than they throw you in the calls by yourself. I wouldn’t recommend this job to ANYONE!

2.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Weekly Pay, Benefits, Vacation, Friendly Environment

Cons

No time to breath in-between calls, rotating schedule, poor training, and learning and remembering too many procedures.

4.0
Aug 25, 2021

Great Time

Recommend
CEO approval
Business Outlook

Pros

Great people/culture Fun & exciting projects Lots of hands-on experience

Cons

Limited upward mobility - small team

Viewing 238 - 240 of 427 Reviews

Glassdoor has 472 Digital Federal Credit Union reviews submitted anonymously by Digital Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Digital Federal Credit Union is right for you.