employer cover photo
employer logo
employer logo

Digital Federal Credit Union

Engaged Employer

Digital Federal Credit Union reviews

3.3

57% would recommend to a friend

(427 total reviews)

Shruti Miyashiro

62% approve of CEO

49% positive business outlook

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

427 reviews
1.0
Sep 17, 2021

Avoid working at this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people working here are good people

Cons

- Management doesnt really care about work/life balance. There have been many many times wherein people were asked to work late hours and weekends. - There really is no career development here. They dont really pay well and increases are determined by HR not the person's manager or supervisor! - CEO is completely out of touch being an older guy who doesnt seem to understand that the world has changed in the last 30 years. He still wants to make people come into the office when most companies allow for remote work. Right now during the pandemic, he was forced to allow it, but I'm sure as soon as it comes closer to ending, he will find some excuse to get everyone back to the office.

3.0
Sep 12, 2021
Recommend
CEO approval
Business Outlook

Pros

I found this job during COVID and it was great up until realizing that adherence is considered the written word.

Cons

Team Leaders who literally don’t care when you ask them the most simple question when you have exhausted all other avenues. Support Departments that hate to speak to certain people in info center until they hear your voice over the phone. (We work remotely, just stop giving attitude over the phone. I get it. You don’t like us calling you for stupid things but do your damn job) Members saying how incredibly high our call times are and how much they don’t want to stay with DCU due to our high call times.

Viewing 235 - 237 of 427 Reviews

Glassdoor has 472 Digital Federal Credit Union reviews submitted anonymously by Digital Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Digital Federal Credit Union is right for you.