Is Digital Federal Credit Union a good company to work for?

Digital Federal Credit Union has an overall rating of 3.3 out of 5, based on over 473 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 57% of employees would recommend working at Digital Federal Credit Union to a friend and 48% have a positive outlook for the business. The best reviews about Digital Federal Credit Union have been left by employees working as Teller , Bank Teller and Member Service Representative .

Does Digital Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Digital Federal Credit Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Digital Federal Credit Union. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Digital Federal Credit Union?

57% of Digital Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Digital Federal Credit Union 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Digital Federal Credit Union?

Information Center Specialist (47) , Member Service Representative (31) , Bank Teller (20) , Teller (16) , Information Specialist (15) , Customer Service Representative (7) , Intern (6) , Info Center Specialist (5) , Manager (5) , Mortgage Servicing Specialist (5) , Call Center Representative (4) , Financial Analyst (4) , Loan Originator (4) , Assistant Branch Manager (3) , Assistant Manager (3)

What are the pros of working at Digital Federal Credit Union according to real employee reviews?

"The benefits are great and rarely matched by other companies." ((in 88 reviews)); "Great people and friendly with everyone" ((in 22 reviews)); "Good work/life balance" ((in 14 reviews)); "Free food Friday" ((in 12 reviews)); "Education reimbursement and yearly potential bonus" ((in 10 reviews))

What are the cons of working at Digital Federal Credit Union according to real employee reviews?

"Poor management and Unattainable goals set by management" ((in 25 reviews)); "Awful upper management, rude co" ((in 13 reviews)); "Managers and above are fine with screaming and making threats when they're upset with you, but YOU'RE expect to act 100% professional all the time." ((in 12 reviews)); "No training and no career path for advancement." ((in 9 reviews)); "Salary is low." ((in 7 reviews))

What are the top reviewed Digital Federal Credit Union locations?

Marlborough , Chelmsford , Worcester , Lowell , Boston , Nashua , Andover , Manchester , Waltham , Atlanta , Burlington , Franklin , Hudson , Acton , Leominster , Marlboro , Merrimack , Hamden , Daytona Beach , Orlando , Clearwater , Framingham , Lexington , Methuen , North Chelmsford , Tyngsboro , Springfield , Westborough , Woodstock , Augusta

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Digital Federal Credit Union

Digital Federal Credit Union reviews

3.3

57% would recommend to a friend

(428 total reviews)

Shruti Miyashiro

62% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.9

Career opportunities

Digital Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Digital Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

5.0

Oct 28, 2021

Money handle

Teller i

Recommend

CEO approval

Business Outlook

Pros

It's seems like a cool place to work I'm just getting started

Cons

Not really sure haven't ran into any yet

4.0

Oct 10, 2021

Great perks and company culture

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits and perks, including a yearly profit sharing bonus of up to 10% (depending on performance of credit union in reaching its set goals for the year)

Cons

Slow to progress and modernize certain areas. Some internal power struggles between departments regarding who is responsible for what. Certain teams need additional hands, but it has been difficult for mangers (in my department, at least) to expand their teams due to hiring freezes by senior management.

5.0

Oct 9, 2021

DCU

Collections agent

Recommend

CEO approval

Business Outlook

Pros

There are ways to move around the company to try different jobs.

Cons

Does not feel like there is a lot of vertical job movement.

Viewing 286 - 288 of 428 Reviews

Jobs at Digital Federal Credit Union

Senior Director, CRM Platform Design & Strategy

Senior Director, Simplification & Voice of Member

Senior Director, Simplification & Voice of Member

Senior Director, Simplification & Voice of Member

Staff Contract Manager

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Digital Federal Credit Union

Digital Federal Credit Union reviews

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Money handle

Great perks and company culture

DCU

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