Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews
3.0
Apr 7, 2024

High turnover rate

Recommend
CEO approval
Business Outlook

Pros

Good perks, nice people to work with

Cons

The company works like a startup, with a lot of uncertain things, and a high turnover rate, most people are from small companies, hard to learn new things from leaders. Unlimited PTO is hard to achieve.

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Diligent Response
2y
Thank you for taking the time to share your experience at Diligent. We appreciate your feedback on both the positive and constructive aspects of your time here. To your point regarding the company operating with a startup mentality, this can be an exciting environment for those who thrive on innovation and adaptability. That said, we're constantly working to improve communication and provide clear direction for our teams, even amidst growth. To improve transparency and cross-team communications, we’ve introduced tools like V2MOMs (our internal goal setting process), hold monthly Town Halls, and have designated Slack/Teams channels for easy cross-team communication. We acknowledge your feedback about leadership development, and actively invest in programs to enhance our leadership skills and knowledge transfer across the organization. Additionally, we encourage open communication and knowledge-sharing among colleagues. We recognize the importance of taking time off to recharge. We're committed to fostering a culture that encourages employees to utilize their PTO effectively, and we're always open to suggestions on how to improve this. We value your contributions and wish you the best in your future endeavors. - Avigail Dadone, Chief People Officer
5.0
Apr 4, 2024

Good Product

Recommend
CEO approval
Business Outlook

Pros

Great products but need work to integrate

Cons

Go to market is a mess right now

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Diligent Response
2y
Thanks for the feedback! We're glad you recognize the value of our products. Integration is a key area of focus for us, and we're actively working on improving how our products work together seamlessly. We appreciate you bringing the go-to-market concerns to our attention. If you're open to it, we'd love to hear more about your specific experience with go-to-market challenges, and hope you feel comfortable reaching out to your manager or the Sales Leadership team. Alternatively, feel free to leave your feedback at hrconfidential@diligent.com, and we can share these on your behalf. We value your input and are committed to making Diligent a great place to work and sell! Thanks again. - Avigail Dadone, Chief People Officer
4.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good pay and benefits.

Cons

A lot of changes during my one year in the company. Not a clear path toward professional development. Negative issues with management. Expectation to work long hours.

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Diligent Response
2y
Thank you for taking the time to share your feedback. We appreciate your comments on our positive aspects, such as great co-workers, good pay, and benefits. We hear your concerns frequent changes, lack of clear development paths, and long working hours. At Diligent, we're committed to our team’s professional growth, and we offer a variety of resources and development opportunities through our people development site, Compass. We hope you were able to take advantage of those resources during your time with us. Regarding your feedback on management, we take this very seriously. We've implemented additional training for people leaders on providing constructive feedback and coaching for performance improvement. We're committed to fostering a supportive environment where employees feel empowered to grow within the company. While we understand long hours can be a challenge, we strive to maintain a healthy work-life balance. We're always open to discussing workload and exploring ways to improve efficiency. Thank you for taking time to leave feedback on your time at Diligent. We wish you the best in your future endeavors and appreciate your contributions to the company. - Avigail Dadone, Chief People Officer
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Glassdoor has 936 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.