Diligent reviews

3.0

46% would recommend to a friend

(857 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

857 reviews
5.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Felt supported working at this company

Cons

No cons from me unfortunately

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Diligent Response
2y
Thank you for taking the time to share your positive feedback about working at Diligent. We are delighted to hear that you feel supported and valued as a member of our team. Your kind words about our culture, leadership, and business outlook are truly appreciated. We are committed to fostering a supportive and inclusive work environment where our employees feel empowered to do their best work. We also believe in providing our team with the resources and opportunities they need to grow and succeed. If you have any suggestions for how we can improve, please feel free to reach out to your manager or any ELT member. Thank you again for your glowing review. We are proud to have you on our team! - Avigail Dadone, Chief People Officer
2.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Allows work from home. Strong set of products. History of good business decisions.

Cons

Company is looking to go public, so the leadership is laying off everyone in the US and shipping their jobs to India to save money. Quality has taken a major downturn as a result with a multitude of client complaints about response times and quality but the leadership is not budging. If you're a US-based employee, start looking for another job.

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Diligent Response
2y
Thank you for your feedback. We appreciate your honesty and the opportunity to address your concerns. We pride ourselves on the quality of our products and the high-touch service we provide to our customers. This requires continued investing in training and development for all of our team members to ensure that we continue to meet our exacting standards. We also want to emphasize that we value all of our employees, inclusive of our US-based employees. We continue to recruit and hire talented individuals across the country, and we are committed to providing them with the resources and support they need to succeed. If you have any suggestions for how we can improve, please feel free to reach out to your manager or any ELT member. Thank you for the feedback and for your long service to Diligent. - Avigail Dadone, Chief People Officer
4.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

*Talented Workforce *Good Pay *401k Match *Good Middle Management

Cons

*Turnover *Layoffs *Pay Raises/Bonus *Equity/Profit Sharing

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Diligent Response
2y
Thank you for taking the time to share your feedback about your time at Diligent. We appreciate your positive comments about our talented workforce, compensation, 401k match, and strong middle management. We understand your concerns about turnover, organizational changes, pay raises, bonuses, and equity/profit sharing. We are working to reduce turnover by improving employee retention strategies, such as providing more competitive compensation and benefits, offering greater opportunities for professional development and growth through our in-house talent programs, and by fostering a more inclusive and supportive work environment. We are also committed to minimizing the impact of organizational changes by carefully considering staffing needs and providing affected employees with advance notice and severance packages. Following acquisitions and other major transitions, there is natural turnover that often occurs at all levels of the organization. For those who leave Diligent voluntarily, we’re continuously learning, taking onboard feedback and working to improve our offerings and our culture across our global offices. We know that losing colleagues and leaders can be difficult, no matter how they depart the business; any decisions related to talent are not made lightly—we deeply value our team members, their expertise and their commitment to serving our clients. We regularly review our compensation and benefits packages to ensure that they remain competitive. We are also exploring options for providing more opportunities for employees to earn performance-based bonuses and participate in equity/profit sharing programs. We appreciate your feedback and are committed to making Diligent a great place to work. - Avigail Dadone, Chief People Officer
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Glassdoor has 935 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.