Diligent reviews

3.0

46% would recommend to a friend

(857 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

857 reviews
2.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Vacation hours are better than average

Cons

Hard work and intelligence is not rewarded The majority of those in manager and higher positions are not deserving Processes and systems are painfully inefficient and illogical

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your honesty and the opportunity to address your concerns. We are disappointed to hear that you are not satisfied with your current experience at Diligent as it certainly does not describe the environment that we strive to foster for our colleagues. We hear your concerns about the lack of recognition for hard work, the perceived lack of quality in management, and the inefficiencies in our processes and systems. We are committed to addressing these issues and creating a more positive and productive work environment for all of our employees. We are taking steps to improve employee recognition through our performance evaluation process which focuses on providing regular feedback, setting clear goals, and recognizing achievements. We are also working to streamline our processes and systems to make them more efficient and effective. We are investing in new technologies and process improvements to reduce redundancy and improve communication and collaboration across the organization. We take the development of our leaders very seriously and have important review processes like performance evaluations and 360 reviews to help foster transparent and honest feedback on all people managers and leaders. We would appreciate getting more context around your comments; if you’d feel comfortable, please share more details of your experience through our confidential HR email, HRconfidential@diligent.com. Thanks again for the feedback. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success! - Avigail Dadone, Chief People Officer
5.0
Oct 19, 2023

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Highly professional and team oriented environment

Cons

Highly corporate setting if that’s not your thing

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your positive comments about our professional and team-oriented environment. We are committed to providing our employees with the resources and support they need to succeed, and we are proud of the positive impact we have on our customers and the communities we serve. We note your observation about Diligent being a highly corporate setting. We do strive to create a work environment that is both professional and supportive, and we are always looking for ways to improve our culture and make it a place where everyone feels welcome and valued. If you have any suggestions for how we can improve, please feel free to reach out to your manager or any ELT member. Thanks again for your feedback. We appreciate your contributions and look forward to continuing to make Diligent a great place to work! - Avigail Dadone, Chief People Officer
3.0
Oct 18, 2023

Great vision but needs product development

Recommend
CEO approval
Business Outlook

Pros

-Great product and platform vision -Remote work -Decent compensation and benefits

Cons

-Complicated industry and steep learning curve -Poor sales leadership - Leaders are under a lot of pressure -Teams are siloed -Products still lacking maturity and need a lot of development -High sales force turnover

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your thoughtful comments about our product vision, remote work options, and competitive compensation and benefits. We work to address the complexity of the industry by providing more onboarding and training for all new team members and have robust enablement program for our sales teams, which depends not just on our comprehensive sales materials, but in creating a more collaborative environment where team members can share their knowledge and expertise. We are also committed to improving sales leadership by providing our people leaders with the necessary training and resources to be effective coaches and managers. We also strive to reduce the pressure on our leaders by streamlining processes and improving communication across the organization through tools like our V2MOMs (our internal goal setting process), monthly Town Halls and designated Slack channels. We are committed to further developing our products to meet our customers evolving needs, investing heavily in research and development to improve the maturity of our products. We value your feedback and encourage you to continue to share your suggestions for improvement with your manager or any ELT member. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success. Thanks again for taking the time to share your feedback. We appreciate your contributions and look forward to continuing to make Diligent a great place to work! - Avigail Dadone, Chief People Officer
Viewing 373 - 375 of 857 Reviews

Glassdoor has 935 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.