Diligent reviews

3.0

48% would recommend to a friend

(858 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

858 reviews
2.0
Nov 13, 2025

Constant changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I found a good support network with my managers and enjoyed the team I worked with.

Cons

Constant changes to products or processes, with little being documented. You are just expected to know it. AEs & AMs work on a "Ask for forgiveness not permission" mentality, which is driven by the CEO. This means all other teams need to work reactively to what Sales are doing, creating a toxic work environment with a lot of head butting. It feels the C Suite are teeing up the company to sell in the near future.

avatar
Diligent Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found a supportive network within your team and enjoyed working with your colleagues. We also appreciate your honesty regarding the challenges created by frequent changes in processes and products. As a growing and dynamic organization, we recognize that periods of change can feel disruptive. We are committed to improving communication, documenting processes, and ensuring alignment across teams to create a more consistent and collaborative work environment. Thank you again for sharing your perspective, it helps us continue to learn and improve as a company.
1.0
May 28, 2025

Avoid - I regret leaving my other job for Diligent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the benefits are decent

Cons

- expected to work around the clock to support different time zones - no work life balance - micromanaged who are disguised as managers that "care" - under payed and expected to overwork

Viewing 373 - 375 of 858 Reviews

Glassdoor has 936 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.