Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (24) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 78 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefit package" ((in 52 reviews)); "Good team in Galway" ((in 35 reviews)); "Great community and colleagues" ((in 35 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 46 reviews)); "After some senior leadership exits and the reorg" ((in 32 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(856 total reviews)

Brian Stafford

51% approve of CEO

41% positive business outlook

Ratings by demographic groups

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Diligent has an employee rating of 3.0 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

856 reviews

3.0

Sep 23, 2023

Clunky

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Exciting product stack to sell.

Cons

Clunky, not integrated. Out-of-touch leadership.

1.0

Sep 17, 2023

Clueless managers

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Good experience in dealing with customers.

Cons

Managers (female manager in particular in support) was clueless and was quite lazy at her job. Took me off a product I was on and put me on another one and just told me to read up about it and start taking cases. Wasn't able to answer any of my questions that I had on BoardEffect and was definitely not capable of being a manager.

2.0

Jul 10, 2023

Join from the outside

Manager

Recommend

CEO approval

Business Outlook

Pros

High technology company. Market leader in some areas.

Cons

Beginning to believe its own delusions of grandeur. For acquired-company staff market rate pay or progression means moving to another company. Run by bean counters for bean counters.

Viewing 457 - 459 of 856 Reviews

Jobs at Diligent

Customer Success Manager II

Business Representative Representative

Sales Development Representative

Senior Director, Talent Acquisition

Diligent

Diligent reviews

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Clunky

Clueless managers

Join from the outside

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