Diligent reviews

Thank you for taking the time to share your thoughts on your time at Diligent; we appreciate all feedback, both positive and challenging, as it helps us identify areas for improvement. We work to prioritize clear communication and collaboration across our global teams. We utilize the V2MOM framework to ensure everyone is aligned on goals and objectives. This creates transparency and reduces confusion around ownership. Our monthly town halls provide a platform for leadership to share company updates and answer employee questions in real-time, fostering a sense of connection across locations. We leverage dedicated Slack channels to facilitate communication and knowledge sharing between teams, regardless of physical location, and our annual global kick-off meeting brings all teams together either in person or virtually to solidify our company mission and create a unified vision for the year ahead. We regularly review our sales lead distribution process to ensure a fair and productive allocation based on performance and experience. While we strive for ambitious goals, we're committed to making them achievable and aligned with team capacity. We're always looking for ways to improve, and if you feel comfortable doing so, we would welcome your confidential feedback via hrconfidential@diligent.com. We wish you the best in your future endeavors. - Avigail Dadone, Chief People Officer

Thank you for taking the time to share your feedback about your experience at Diligent. We are glad to hear that you had a positive onboarding experience and found the available tools to be supportive. To your concerns about the varying conditions of our acquired product solutions, we recognize that the integration of acquired companies can be challenging, and we are working to streamline processes, technologies, and tools to ensure a consistent and supportive experience for our CSMs. We are also investing in product innovation to ensure a best-in-class customer service function. Regarding your feedback on employee wellness and work-life balance, we recognize that these are crucial aspects of employee satisfaction, and we continue to work hard to strike a balance between delivering best-in-class service for our clients and supporting a sustainable balance for everyone on our team. We are committed to retaining our talented employees by providing them with opportunities for growth, development, and recognition. We believe that a strong and engaged workforce is critical to our success. Thank you again for your feedback. We value your contributions and look forward to continuing to make Diligent a great place to work for our team. - Avigail Dadone, Chief People Officer