Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

46% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 71 reviews)); "great people and a compelling environment" ((in 62 reviews)); "company makes sure to provide good benefits" ((in 45 reviews)); "Great community and colleagues" ((in 34 reviews)); "+ Good salary" ((in 28 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 28 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 22 reviews)); "No career progression unless you become a managers favorite." ((in 11 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

46% would recommend to a friend

(855 total reviews)

Brian Stafford

49% approve of CEO

40% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

855 reviews

4.0

Aug 10, 2021

Great company, if you work in the right market.

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great company constantly evolving, offering dozens of perks for their employees. Good culture.

Cons

If you work in a market which doesn’t interest much management, expect a minimum of investment on their part but a lot of reproaches should you not reach your targets.

Diligent Response

4y

Thank you for your valuable feedback. We are gratified to hear you are enjoying being a part of Diligent – both in terms of our fast-paced culture as well as our array of total rewards! To your comments, we certainly believe that Diligent’s global footprint is one of our greatest strengths – and we are committed to and strategically invest in all of the markets we serve, aligning our approach to the unique needs of those regions. I am sorry to hear your concerns and want to reinforce the importance that all of our teams around the world play at Diligent, no matter the region. We would be happy to hear any more specific concerns you have and encourage you to reach out to your manager or senior leader, or anonymously at HRconfidential@diligent.com. Thank you again for being a part of our team. - Avigail Dadone, Chief People Officer

5.0

Jul 14, 2021

Professional and fun

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

travel, teammates, clients, product, features

Cons

lack of remote working - this is changing of course

Diligent Response

4y

Thanks for your feedback! It’s really great to hear you’ve enjoyed working here and valued and appreciated many of things that we believe make Diligent such a fantastic place to work! To your point, we’ve been deeply appreciative of our teams around the world who have stayed focused on our clients and on each other during the past 16 months of remote work. While we are planning to re-open our offices before the end of the year, we certainly plan to continue offering flexibility to our people, as we know how important that is to our team members. Thanks again and best of luck moving forward. - Avigail Dadone, Chief People Officer

5.0

Jun 24, 2021

Great company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Love the SLT team. They are great.

Cons

It's fast moving and it has high turnover.

Viewing 535 - 537 of 855 Reviews

Jobs at Diligent

Customer Success Manager II

Client Success Advisor - Risk & Audit

Sales Development Representative

Business Representative Representative

Diligent

Diligent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, if you work in the right market.

Professional and fun

Great company

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