Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 76 reviews)); "great people and a compelling environment" ((in 64 reviews)); "Great benefit package" ((in 51 reviews)); "Great team with occasional fun events out" ((in 36 reviews)); "Great community and colleagues" ((in 36 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 21 reviews)); "No career progression unless you become a managers favorite." ((in 12 reviews)); "Basic training in place, not very suitable for the knowledge and skills required." ((in 7 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews

4.0

Feb 25, 2025

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible on working from home

Cons

lost perks since joining - main one recharge week

4.0

Feb 11, 2025

Good for what it is

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good for beginners in Saas

Cons

Lack of feedback to the leadership

Diligent Response

1y

We're glad to hear that you have had a good experience at Diligent so far, but see that you find feedback to leadership lacking. Please feel free to reach out via HRConfidential@diligent.com with your feedback- we value feedback and would love to connect to discuss how we can better connect and get feedback from the team.

3.0

Feb 6, 2025

Decent Workplace with a Great Office, but Career Growth is Limited

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The office is modern and well-located in the city center, providing a great environment to work in. The company organizes good events, fostering a sense of community among employees. If you're lucky, you may get the opportunity to work on a project using the latest technologies. Many talented and friendly colleagues create a positive atmosphere in the workplace.

Cons

If you’re unlucky, you may end up working on legacy technologies, which can be a career setback. Salary progression is slow—raises are capped at 3-5% annually, and even promotions only bring a minor salary increase. The company pays 20-30% less than the industry average (especially under senior level), so if you join with a low offer, it’s hard to catch up. Getting promoted is difficult, as performance alone isn’t enough—you need to be liked by management. Software developers don’t get company-wide recognition, making it feel like their contributions go unnoticed.

Diligent Response

1y

Thank you for sharing your detailed feedback. We're glad you appreciated the modern office, community events, and the opportunity to collaborate with talented colleagues. Your insights on compensation, career growth, and recognition are valuable, and we’re continuously working to improve and remain competetive in these areas. Wishing you the best in your future endeavors!

Viewing 571 - 573 of 855 Reviews

Jobs at Diligent

Customer Success Manager II

Client Success Advisor - Risk & Audit

Technical Pre-Sales Prototyper / Forward Deployed Engineer

Business Representative Representative

Diligent

Diligent reviews

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Reviews by job title

Good

Good for what it is

Decent Workplace with a Great Office, but Career Growth is Limited

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