Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
4.0
Dec 5, 2024

When it's good, it's great!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Highly-talented, ambitious and supportive colleagues Scope to implement creative data-driven ideas Good benefits and flexible working (depending on contract) Excellent and stimulating industry to work in A really rewarding place to work with a great culture (recent improvements) Provides opportunities to expand your skills across departments or specialize within one given field

Cons

Poorly managed and unnecessarily cut-throat lay-offs in the past Company announcements presenting challenging news are often very scripted and lack that human tone Frequent periods of being under-resourced Easy place to experience burn-out Some teams have perpetuated nepotism and the "good ol' boys' club" but this appears to have diminished recently with more women in executive leadership roles

avatar
Diligent Response
1y
Thank you for taking the time to share your thoughts. It's great to hear that you value your colleagues, the opportunity to implement your ideas, and our positive culture. We are constantly striving to improve our processes and communication, particularly during challenging times. To improve transparency and cross-team communications, we’ve introduced tools like V2MOMs (our internal goal setting process), established Employee Resource Groups (ERGs), monthly Town Halls, designated Teams channels, and fun team-building activities across our offices. And we are constantly looking for new ways to connect and support our colleagues! We also appreciate your feedback on work-life balance and potential for burnout. We encourage our team to utilize the resources available to them, such as flexible working arrangements and employee assistance programs, to help manage their workload and well-being. We are committed to fostering a diverse and inclusive workplace and are glad you've noticed positive changes in representation within leadership. Thank you again for your feedback. If you have any additional suggestions for how we can improve, please feel free to reach out to your manager, HR business partner or any ELT member.
3.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from Home Autonomy in dealing with calls and emails

Cons

Staffing levels are far too low Staff turnover Too many cowboys not ebnough Indians

avatar
Diligent Response
1y
Thank you for sharing your feedback regarding staffing levels and staff turnover. We are actively recruiting for open positions and implementing new strategies to improve employee retention, such as enhancing our compensation and benefits package, investing in people management development programs, and offering expanded learning and development opportunities through our dedicated platform, Compass. We value your input and encourage you to share any specific suggestions or concerns with your manager or HR partner. You can also reach out confidentially to hrconfidential@diligent.com. Your feedback is invaluable as we continually strive to improve the employee experience—thanks for taking the time.
4.0
Nov 13, 2024

Going through a lot of changes

Recommend
CEO approval
Business Outlook

Pros

It is great to work with energetic, intelligent, and amazing people.

Cons

High turnover has been an issue since the acquisition. We lost a lot of great people. Product development has been bit of a mess as the new management wants to add so many new features.

avatar
Diligent Response
1y
Thank you for sharing your thoughts about your experience at Diligent. It's great to hear that you value your colleagues and enjoy working with such a talented team. We acknowledge your comments about turnover and product development challenges. Integrating acquired companies and teams can be complex, and we are actively working to improve processes and communication across all departments. We appreciate your feedback and will take it into consideration as we move forward. We wish you continued success at Diligent and encourage you to share any further feedback or suggestions with your manager, HR business partner, or a member of the Executive Leadership Team.
Viewing 574 - 576 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.