Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
1.0
Nov 24, 2025

Worst Company, RUN !!!!

Recommend
CEO approval
Business Outlook

Pros

Nothing, just useless. Join if you want to lose your peace of mind and confidence

Cons

The worst company, no growth, no learning. they have a bunch of incompetent people on top, if they dont like you they will remove you. extreme politics within HR team itself.

5.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great team culture - Achievable goals - Job opportunities/great career progression and career mapping - Providing clients with systems that actually help makes the job and workplace feel good.

Cons

-Over the years spending has cut down, things like your regular team expensed team lunch's aren't so regular which feels unwarranted when we spend thousands on sponsoring events that lead to no direct benefit. - Sometimes it feels hard to be recognised as managers have so much on their plate that they have no time to pass recognition only if a job opens within someone's team. That being said there are commission accelerators which help you stay motivated.

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Diligent Response
6mo
Thank you for highlighting the great team culture, achievable goals, and career progression opportunities at Diligent. We're thrilled to hear that providing clients with helpful systems makes your job and workplace experience positive. We understand your concerns about reduced team expenses and the challenges in receiving recognition. Balancing budget allocations and ensuring timely recognition are important to us, and we appreciate your feedback on these matters.
2.0
Nov 13, 2025

Constant changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I found a good support network with my managers and enjoyed the team I worked with.

Cons

Constant changes to products or processes, with little being documented. You are just expected to know it. AEs & AMs work on a "Ask for forgiveness not permission" mentality, which is driven by the CEO. This means all other teams need to work reactively to what Sales are doing, creating a toxic work environment with a lot of head butting. It feels the C Suite are teeing up the company to sell in the near future.

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Diligent Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found a supportive network within your team and enjoyed working with your colleagues. We also appreciate your honesty regarding the challenges created by frequent changes in processes and products. As a growing and dynamic organization, we recognize that periods of change can feel disruptive. We are committed to improving communication, documenting processes, and ensuring alignment across teams to create a more consistent and collaborative work environment. Thank you again for sharing your perspective, it helps us continue to learn and improve as a company.
Viewing 58 - 60 of 852 Reviews

Glassdoor has 929 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.