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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      49% would recommend to a friend

      (852 total reviews)

      Brian Stafford

      52% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      852 reviews
      1.0
      Nov 24, 2025

      Worst Company, RUN !!!!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing, just useless. Join if you want to lose your peace of mind and confidence

      Cons

      The worst company, no growth, no learning. they have a bunch of incompetent people on top, if they dont like you they will remove you. extreme politics within HR team itself.

      5.0
      Nov 16, 2025

      Diligent Sydney | Great place to work

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great team culture - Achievable goals - Job opportunities/great career progression and career mapping - Providing clients with systems that actually help makes the job and workplace feel good.

      Cons

      -Over the years spending has cut down, things like your regular team expensed team lunch's aren't so regular which feels unwarranted when we spend thousands on sponsoring events that lead to no direct benefit. - Sometimes it feels hard to be recognised as managers have so much on their plate that they have no time to pass recognition only if a job opens within someone's team. That being said there are commission accelerators which help you stay motivated.

      avatar
      Diligent Response
      6mo
      Thank you for highlighting the great team culture, achievable goals, and career progression opportunities at Diligent. We're thrilled to hear that providing clients with helpful systems makes your job and workplace experience positive. We understand your concerns about reduced team expenses and the challenges in receiving recognition. Balancing budget allocations and ensuring timely recognition are important to us, and we appreciate your feedback on these matters.
      2.0
      Nov 13, 2025

      Constant changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I found a good support network with my managers and enjoyed the team I worked with.

      Cons

      Constant changes to products or processes, with little being documented. You are just expected to know it. AEs & AMs work on a "Ask for forgiveness not permission" mentality, which is driven by the CEO. This means all other teams need to work reactively to what Sales are doing, creating a toxic work environment with a lot of head butting. It feels the C Suite are teeing up the company to sell in the near future.

      avatar
      Diligent Response
      6mo
      Thank you for taking the time to share your feedback. We’re glad to hear that you found a supportive network within your team and enjoyed working with your colleagues. We also appreciate your honesty regarding the challenges created by frequent changes in processes and products. As a growing and dynamic organization, we recognize that periods of change can feel disruptive. We are committed to improving communication, documenting processes, and ensuring alignment across teams to create a more consistent and collaborative work environment. Thank you again for sharing your perspective, it helps us continue to learn and improve as a company.
      Viewing 58 - 60 of 852 Reviews
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      Glassdoor has 929 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.