Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
4.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

It has good work life balance. It works on Hybrid model. It providers cab and Food for free.

Cons

Nothing as such, it was great experience working their.

avatar
Diligent Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve enjoyed your experience at Diligent and value the work-life balance, hybrid model, and employee perks. We appreciate your kind words and are committed to continuing to provide a positive and supportive workplace for our employees.
5.0
Nov 6, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great

Cons

None. great place to work.

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Diligent Response
6mo
Thank you for sharing your experience at Diligent. We’re so glad to hear you value the work-life balance here and feel supported in your role. Your feedback means a great deal to us and reinforces our ongoing commitment to fostering a healthy and balanced work environment.
1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Pay for Entry-Level Roles: Compensation is fair compared to some competitors, though not enough to make up for the toxic culture. A Few Smart Colleagues: You’ll find some genuinely talented engineers trying to do their best despite the environment.

Cons

Toxic Culture and Partiality Everywhere: The most frustrating part of working at Diligent Bangalore is the open favoritism. If you’re close to the site lead or part of their inner circle, you get everything — foreign trips, client visits, special projects, promotions and all the credit. The rest of the us? Left to grind silently without recognition. It’s demotivating to see the same few people get all the visibility while others’ contributions are ignored. Unequal Treatment Between Teams: Some teams here live a completely different life — frequent team dinners, outings, overseas travel, and extra perks. Others barely get a team lunch in a year. There’s a clear divide, and leadership doesn’t even try to hide it. The imbalance is so obvious that it creates resentment across the floor. Directionless Changes: Diligent loves to change things just for the sake of change — team structures, projects, reporting lines — all shuffled around without clarity. One week you’re working on one product; next week, you’re moved to another because of some “realignment.” It’s chaos disguised as strategy. Poor Work-Life Balance: Be ready for sudden late-night calls, weekend outages, and “urgent” deployments that no one planned properly. Shifts and responsibilities keep changing without notice, and no one seems to care about employee fatigue. Toxic Leadership and Politics: Many leads operate like gatekeepers rather than mentors. They micromanage, play favorites, and focus more on maintaining power than on building a healthy engineering culture. Speaking up about issues is risky — if you’re not in the right circle, your feedback simply vanishes. Frequent Outages and Poor Tech Infrastructure: The systems are often unreliable. Outages are common, and when they happen, engineers are blamed even if the root cause lies with poor planning or outdated architecture. You’re expected to fix things instantly without support or downtime. No Transparency, No Growth: Career growth depends more on who you know than what you deliver. Promotions are rare unless you have the right connections. Feedback cycles are inconsistent, and goals keep changing mid-quarter, making it impossible to plan your progress.

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Diligent Response
6mo
Thank you for taking the time to share this candid feedback. We take comments like these seriously, particularly when they raise concerns about fairness, transparency, leadership behaviors, and employee experience. At Diligent, we strive to build an environment grounded in merit, inclusion, and respect, and it’s clear that your experience did not reflect those intentions. Perceptions of favoritism, inconsistent recognition, unclear organizational changes, and work-life balance challenges are important signals for leadership to hear and address. We recognize that periods of growth, transformation, and technical change can create strain if not communicated clearly or supported effectively. We continue to invest in improving leadership capability, strengthening feedback mechanisms, clarifying career paths, and ensuring more consistent experiences across teams and regions. We encourage current employees to share concerns through internal channels so they can be addressed directly, and we appreciate feedback from former employees as it helps inform where we must do better. While experiences can vary across teams and locations, we are committed to learning from this input and continuing to improve our culture, transparency, and employee experience globally. Thank you again for sharing your perspective. If you have anything additional to share, please contact us at HRConfidential@diligent.com
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