Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 74 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 46 reviews)); "Good team in Galway" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 28 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 21 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (854 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews

1.0

Sep 1, 2021

Trimming fat? More like a self-lobotomy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Old leadership actually cared about the product

Cons

New leadership think they’re streamlining when in reality they’re culling their best and brightest.

Diligent Response

4y

We’re sorry to hear this feedback. Change is never easy, particularly the ones we believe you are referencing, but we want to emphasize that we’re impressed every day by our immensely talented teams across the globe – and we continue to ramp up hiring in many of our offices as we scale and grow. Thank you for your years of service to Diligent, and we wish you luck on your journey. - Avigail Dadone, Chief People Officer

2.0

Aug 26, 2021

Diligent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

good product and great SE team

Cons

absent management, "fast paced" (were making this up as we go), constantly changing commission structure, having to fight for what you are owed. no clear promotional path

Diligent Response

4y

We appreciate the feedback, and we’re glad to hear you value our client offerings and your teammates. We’re sorry to hear your other points. We certainly feel that working at Diligent offers a unique opportunity to enjoy a fast-paced, dynamic culture, while being part of a team executing on a long-term strategic vision to help organizations achieve truly great things. We never want to feel there is more we can be doing to support colleagues in understanding their career pathways. Please feel free to reach out to your manager, me or any other member of the leadership team, or anyone with whom you feel comfortable speaking; you can also email us anonymously at HRconfidential@diligent.com. Thank you for being part of Diligent! - Avigail Dadone, Chief People Officer

3.0

Aug 24, 2021

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

good salary. nice people to work with.

Cons

poor decion-making process, no clear career track

Diligent Response

4y

Thanks for your submission – it’s great to hear you value our people and our total rewards. We’re sorry to hear your other feedback, and want to better understand your perspective. Please email us anonymously at HRconfidential@diligent.com so we can be more responsive to your specific concerns. Thank you again. - Avigail Dadone, Chief People Officer

Viewing 661 - 663 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Trimming fat? More like a self-lobotomy

Diligent

Review

Jobs at Diligent

Diligent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Diligent reviews FAQs

Jobs at Diligent