Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 74 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 46 reviews)); "Good team in Galway" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 28 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 21 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

4.0

Aug 10, 2021

Great company, if you work in the right market.

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great company constantly evolving, offering dozens of perks for their employees. Good culture.

Cons

If you work in a market which doesn’t interest much management, expect a minimum of investment on their part but a lot of reproaches should you not reach your targets.

Diligent Response

4y

Thank you for your valuable feedback. We are gratified to hear you are enjoying being a part of Diligent – both in terms of our fast-paced culture as well as our array of total rewards! To your comments, we certainly believe that Diligent’s global footprint is one of our greatest strengths – and we are committed to and strategically invest in all of the markets we serve, aligning our approach to the unique needs of those regions. I am sorry to hear your concerns and want to reinforce the importance that all of our teams around the world play at Diligent, no matter the region. We would be happy to hear any more specific concerns you have and encourage you to reach out to your manager or senior leader, or anonymously at HRconfidential@diligent.com. Thank you again for being a part of our team. - Avigail Dadone, Chief People Officer

4.0

Aug 10, 2021

Technical customer support specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lovely work environment for entry level

Cons

Self training and allow wfh permanently for some jobs roles

Diligent Response

4y

We appreciate your comments! It’s great to hear you enjoy our collaborative work environment. We certainly believe that the people at Diligent are what make our company so special and regularly look for ways we can acknowledge everyone’s hard work and celebrate this. If you have specific ideas, we are all ears and would love to hear them! As for your other comments, while we are planning to re-open our offices in September where local health and safety standards allow, we certainly plan to continue offering flexibility to our team, as we know how important that is to our colleagues. Please feel free to share any more specific feedback with your manager or directly to us at HRconfidential@diligent.com. Thank you for being a part of the Diligent team. - Avigail Dadone, Chief People Officer

5.0

Aug 10, 2021

Company with ethical values

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Latest technologies are used. 2. Good management with open communication. 3. People are well behaved with professionalism. 4. Work-life balance can be seen.

Cons

1. Some more employee benefits can be given. 2. No such major cons as per my knowledge in the company.

Viewing 664 - 666 of 854 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Customer Success Manager II

Diligent

Diligent reviews

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Great company, if you work in the right market.

Technical customer support specialist

Company with ethical values

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