Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 75 reviews)); "great people and a compelling environment" ((in 71 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 50 reviews)); "Team is great, that's it" ((in 38 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 33 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

853 reviews

4.0

Jan 22, 2021

Great experience

Customer support specialist emea

Recommend

CEO approval

Business Outlook

Pros

Great office and people, very good environment to work

Cons

the lack of communication regarding some change in the company

Diligent Response

5y

Thank you for taking the time to share your feedback with us. Our workplace culture and team-driven environment are significant factors in the success of our employees and our company as a whole. We recently announced some organizational changes and, while we have worked hard to communicate them thoroughly, we recognize there still may be outstanding questions. Rest assured we will continue to address them in the future and encourage you to reach out to your manager or HR team if there’s a specific area where you’d like clarity. Again, thank you for sharing your insight. - Avigail Dadone, Chief People Officer

5.0

Jan 20, 2021

Great Place to Work

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Great Team, Great vibe and big on work life balance

Cons

Hard to share ideas. For US focused

Diligent Response

5y

It is wonderful to read your encouraging review. Our colleagues and culture are second to none. We work hard and support employees to succeed in their professional and personal lives. We always welcome candid feedback and we appreciate your honesty in suggesting more face-to-face communication and additional avenues for sharing ideas. We are a super global organization with outstanding team members and the success of our business depends on the creativity and innovation of our team, so we’re always looking to better facilitate formal and informal conversation. Thank you for sharing your thoughts with us. - Avigail Dadone, Chief People Officer

5.0

Jan 19, 2021

Diligent is a great company to work for

Sales manager

Recommend

CEO approval

Business Outlook

Pros

- Work / life balance - Excellent culture - Awesome, talented, and collaborative people

Cons

- Pay could be better but isn't bad - Lack of upward moblility

Diligent Response

5y

We truly appreciate your kind words and positive feedback. Our commitment to investing in our talented team, supporting the flexible needs of our colleagues and fostering a collaborative atmosphere are a few of the main reasons why working for Diligent is such a unique and rewarding experience. While we take measures to ensure our pay is competitive, we certainly will take your feedback into account. We also appreciate your honesty with respect to upward mobility. Candid feedback like yours helps us improve, so thank you for your contributions. - Avigail Dadone, Chief People Officer

Viewing 730 - 732 of 853 Reviews

Jobs at Diligent

Customer Success Manager II

Advisory Specialist I, FedRAMP

Senior Product Manager

United States

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Business Representative Representative

Diligent

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