Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 75 reviews)); "great people and a compelling environment" ((in 71 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 50 reviews)); "Team is great, that's it" ((in 38 reviews)); "Great community and colleagues" ((in 33 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 44 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 33 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

853 reviews

4.0

Jan 15, 2021

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I found that there were Good working teams

Cons

There was a High workload

Diligent Response

5y

We are pleased that your experience with our collaborative and team-driven culture was positive. Our workplace is fast-paced, and we work hard, but we are also dedicated to celebrating the success of our teams and ensuring colleagues have the flexibility they need work-life balance—and we have fun along the way! We appreciate your time and honest feedback. - Avigail Dadone, Chief People Officer

3.0

Jan 11, 2021

Used to be a great Company

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good colleague , good environment, great office, good location

Cons

didn't warn us earlier about their new project

Diligent Response

5y

Thank you for taking the time to provide us with a candid review. We are pleased to hear that you enjoy your colleagues and work environment, as both are aspects we pride ourselves on at Diligent. We also hear your concern regarding communication of our recent changes. We are committed to communicating with our colleagues regularly, especially when it comes to important information that impacts them. And we make sure to respond to every question or concern teammates have about our company. Please do reach out anonymously to hrconfidential@diligent.com if you’d like to discuss your concern in greater detail. Thank you. - Avigail Dadone, Chief People Officer

3.0

Jan 10, 2021

Politics

Customer service

Recommend

CEO approval

Business Outlook

Pros

Free travel but guess that's not a pro now because of covid

Cons

You can see politics almost everywhere. Almost.

Diligent Response

5y

We appreciate your candid feedback. While we hope you enjoyed your time with Diligent, we are sorry to hear that you felt politics were prevalent in your experience with us. We pride ourselves on a culture that rises above the fray and provides a path to success for all employees. As with all reviews, we will take this in and look to improve. If there are any further details you are willing to share please feel free to email hrconfidential@diligent.com. - Avigail Dadone, Chief People Officer

Viewing 733 - 735 of 853 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

United States

View job

Business Representative Representative

Diligent

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