Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 74 reviews)); "great people and a compelling environment" ((in 70 reviews)); "company makes sure to provide good benefits" ((in 46 reviews)); "Good team in Galway" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 28 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 21 reviews)); "Inconsistent career progression." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

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Diligent

Diligent reviews

3.1

49% would recommend to a friend

(854 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

854 reviews

5.0

Sep 22, 2023

Review

Accounts receivable specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture, good benefits, all round nice place to work.

Cons

Salaries are good but are on the lower end.

5.0

Sep 21, 2023

A great place to build your career

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

- Great work-life balance - Plenty of employee benefits - Flexible hybrid work scheme - Competitive pay

Cons

- Subject matter may be difficult to some

4.0

Sep 20, 2023

Good employer

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great people and culture, good salary.

Cons

Big restructure and cut costs in CS/CSM despite trying to retain their first class, white glove service brand.

Viewing 784 - 786 of 854 Reviews

Jobs at Diligent

Senior Manager, Marketing Operations — Systems and Automation

Senior Manager, Marketing Operations — Systems and Automation

Vice President, Product Management

Customer Success Manager II