Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
3.0
Sep 9, 2025

Turbulent, uncertain times

Recommend
CEO approval
Business Outlook

Pros

Great people, modern technologies, multiple projects

Cons

Blurry product vision, extreme pressure to deliver twice as much as humanly possible, tension everywhere

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Diligent Response
8mo
Thank you for sharing your experience. We’re glad you’ve valued the people, technologies, and diverse projects at Diligent. We also hear your concerns around product vision, workload, and uncertainty, these are areas we’re actively working to improve through clearer strategy and better prioritization. We appreciate your feedback and contributions.If you have additional feedback or suggestions, feel free to connect with us at HRConfidential@diligent.com.
1.0
Sep 9, 2025

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If I wrote this a year ago, there would be some

Cons

Work Environment & Culture: -High pressure and poor work-life balance. -Burnout is normalized rather than addressed. -No consideration for workload capacity or realistic timelines. -Team culture deteriorated drastically: from positive to negative and unsafe. -Employees can’t speak up without retaliation. -Discrimination, racism, and lack of respect for multiculturalism are ignored. -Management openly makes fun of employees with others. -“Bad seeds” and cheaters are rewarded and promoted. Management & Leadership: -Leadership quality dropped significantly after early 2025 (previously strong in 2024). -Current management shows poor leadership, unrealistic expectations, gaslighting, bullying attitudes. -Lack of clear communication from leadership (decisions made without context). -“Tough conversations” are used as a cover to pressure employees into doing more, often outside their role. -Justifications for negative changes are framed as “keeping high standards.” -A lot of promises are made with no follow-through. Career & Development: -Little to no career development opportunities. -Career growth seems blocked in favor of rewarding the wrong people. Compensation: -Salary remains stagnant despite higher workload. -Compensation is not aligned with expectations or market value. Recognition & Fairness: -Hard work and results go unnoticed unless they fit management’s narrative. -Recognition seems biased or political, not merit-based. -Employees are treated unequally depending on favoritism.

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Diligent Response
8mo
We take concerns about culture, inclusion, and work environment very seriously. While we don’t have the full context of your experience, we want every employee to feel supported and heard. If you feel comfortable, please consider connecting confidentially with our HR team at HRConfidential.com. Anything you share will be handled carefully and respectfully so your perspective can help us better understand and improve the workplace. We appreciate you taking the time to share your thoughts.
1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

NA: this one is not applicable.

Cons

I am writing to raise a serious concern regarding the current leadership environment within our Bangalore office. Over the past several months, there has been a growing sense of dissatisfaction among employees due to the following issues: Excessive pressure and unrealistic expectations being placed on teams. A lack of support or intervention from the HR department, despite repeated concerns. Increasing employee attrition, which is being trivialized rather than addressed seriously. Disregard for input from existing managers, leading to frustration and inefficiency. Instances where some new leaders are reportedly making inappropriate comments about departing employees, which negatively impacts team morale. We believe that the current leadership style is contributing to a toxic work culture, and it is affecting both employee well-being and overall productivity. Humbly, I request the higher management to: Conduct an anonymous employee feedback survey focused on leadership behavior and workplace culture. Review the results transparently and take appropriate action based on the findings. Ensure that HR plays a more active and supportive role in protecting employee welfare and facilitating open communication. The current trajectory could result in further loss of talent and damage to the company’s reputation if not addressed promptly. Thank you for taking the time to consider this request. We hope to see positive changes that reflect the company’s core values and commitment to a healthy, respectful workplace.

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Diligent Response
8mo
Thank you for taking the time to share your feedback. We take concerns around leadership, culture, and employee well-being very seriously, and we’re sorry to hear about the challenges you’ve described. At Diligent, we’re committed to building a respectful, supportive, and inclusive workplace. Your comments will be shared with the appropriate teams as part of our ongoing efforts to improve. We encourage employees in Bangalore and across all offices to continue voicing their perspectives, whether through direct conversations or by reaching out to us at HRConfidential@diligent.com. Your input is vital to driving meaningful change.
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