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      Diligent

      Engaged Employer

      Diligent reviews

      3.1

      49% would recommend to a friend

      (852 total reviews)

      Brian Stafford

      53% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      852 reviews
      1.0
      Aug 11, 2025

      Declining company, toxic environment

      Software engineer in test
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary – among the top of the Hays salary range when I joined. Two-week recharge period (fully paid time off), which was a great perk. Flexible home office options. Projects had potential and offered room for growth. Initially, the company had a strong and inspiring vision.

      Cons

      Over time, benefits were gradually stripped away: recharge time reduced from two weeks to one day, then removed entirely. Cost-of-living allowance during Hungary’s high inflation period was temporary and eventually discontinued. Growing employee frustration due to ongoing, unresolved issues with the company’s flagship product. Hiring and promotion decisions often seemed more based on internal relationships than merit or skill. Interview process was poorly handled, with some interviewers displaying unprofessional or dismissive behavior — including gatekeeping and asking irrelevant questions. The interview experience reflects broader concerns about company culture and management quality. The annual salary increase does not maintain the purchasing power parity. The company easily get onto any kind of hype train, if other companies slashing home office, then Diligent does, if other companies do some AI related job then Diligent does. Don't follow other companies!

      avatar
      Diligent Response
      10mo
      Thank you for taking the time to share your experience. We’re glad that aspects such as the competitive salary, recharge period, and flexible home office options have positively contributed to your experience at Diligent. We understand your concerns regarding the reduction in benefits, cost-of-living allowances, and issues with the flagship product. Your feedback about hiring and promotion, as well as the interview process concerns, is taken very seriously as we strive to improve transparency, professionalism, and our culture. Diligent is committed to creating a fair, transparent, and professional environment for all employees. Your input helps us identify where improvements are needed, and we continue to review our policies and processes to ensure we balance evolving business needs with employee well-being, growth, and trust. If you have additional feedback or suggestions, please feel free to connect with us at HRConfidential@diligent.com.
      2.0
      Aug 10, 2025

      Would not Recommend

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have events and some freebies

      Cons

      Management Staff are constantly leaving due to poor management and poor pay Long hours Treated like a number Watched over constantly

      avatar
      Diligent Response
      10mo
      Thank you for highlighting the events and freebies, we’re glad these aspects of your experience were enjoyable. We’re truly sorry to hear about your concerns regarding management, pay, and long hours Your feedback is invaluable, and we genuinely want to understand what contributes to these feelings and challenges. If you’re comfortable sharing any additional details or specific examples, it would help us better address your concerns and work towards meaningful improvements. If you have more thoughts or suggestions, please connect with us at HRConfidential@diligent.com. Your perspective is important, and we appreciate your willingness to help us make Diligent a better place to work.
      4.0
      Aug 8, 2025

      Interesting industry, complicated company

      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      General industry characteristics and the people you deal with are usually high profile, you get to learn a lot from the simple exposure to them.

      Cons

      Lacking several internal processes and structure; overall communication is poor; lack of a clear transformation plan in practical terms.

      avatar
      Diligent Response
      10mo
      Thank you for sharing your positive experiences with our high-profile clients and industry exposure—it's wonderful to hear how these aspects of your role have supported your growth. We also truly appreciate you sharing your concerns around internal processes, communication, and the transformation plan. Your insight is essential as we strive to make meaningful improvements, and we want you to feel comfortable voicing any specific experiences or suggestions that come to mind. If there are additional details you’re willing to share, we’d be eager to listen. Your perspective matters and helps us build a better workplace for everyone. Please feel free to connect with us anytime at HRConfidential@diligent.com or let us know if there’s another way you’d prefer to share your thoughts.
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      ReviewsDiligent reviews

      Glassdoor has 930 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.