Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
2.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Professional work environment. + Good client work

Cons

+ Internal politics + Management needs a rework on several policies

avatar
Diligent Response
4y
Thank you for sharing your feedback. We are glad to hear that you enjoyed certain aspects of working at Diligent and with our clients. We are sorry to hear your other concerns – particularly around our hiring, as we certainly pride ourselves on having a strong and rigorous process to ensure we bring the very best talent into our organization. We hope you shared your feedback with your manager or with HR while you were here. Best of luck with your next step. - Avigail Dadone, Chief People Officer
3.0
Aug 3, 2021

Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative, Fast Paced, Smart People, and nice ideals.... Some of the smartest people I've worked alongside. Everyone is incredibly helpful The company's product and mission are second to none

Cons

-BUs operate in Silos -They need C-suite that actually understands how to run a modern SaaS company -Not enough understanding or budget is given to the teams and people who we actually need to invest in -It's still a very white and male culture even though there's been an increasing emphasis on diversity and inclusion -Some departments like HR & Procurement are built out like mature organizations and other departments like sales operations are incredibly immature and in line with what a real high performing SaaS company needs

avatar
Diligent Response
4y
We appreciate your positive and constructive feedback. Certainly many of the things you have enjoyed – working alongside talented colleagues, building best-in-class products and solutions, and pursuing an exciting vision – are just a handful of the reasons why we believe Diligent is such a fantastic place to be! We do hear your other constructive comments. We have taken steps to improve how we collaborate within Diligent and across our teams, including centralizing our teams in hubs around the world to be more effective and agile, and establishing cross-functional locations to scale our support processes and continue to enhance our client impact. We couldn’t agree more about the importance of a diverse mix of perspectives as we grow and scale, which is why we continue to recruit for talented individuals of all backgrounds and experiences at Diligent. On diversity, equity, and inclusion, as you say, we have put this front-and-center as a focus for our leadership team and organization. To that end, we’ve established a global Diversity, Equity, Inclusion and Intersectionality (DEII) task force to serve as the voice of our employees, launched a suite of Employee Resource Groups (ERGs) and build a dedicated DEII team, helping to ensure that the ideas and initiatives that we push forward represent the diverse perspectives and needs of our global team. We of course know we can do more in this area and are committed to taking action to enact real long term change. If you have any ideas on how we can improve or better support you, we welcome your thoughts and encourage you to speak with your manager or leader, or share them with us anonymously at HRconfidential@diligent.com. Thank you for being part of Diligent! - Avigail Dadone, Chief People Officer
5.0
Jul 7, 2021

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

As a remote employee, I have loved having the flexibility to work from home while having some in-office perks. I was trained in the office and attended in-person events before COVID. I enjoy the vacation policy and the flex time as well as the assistance on the gym membership. I feel supported by the company as we were given numerous mental health check-ins as well as virtual events to boost morale. I have been really pleased with the DEI&I inititiatives and am happy to see the creation of new ERG's!

Cons

Acquisitions are happening quickly, sometimes not seamlessly. Some top developer talent has been lost in the move to Ireland.

avatar
Diligent Response
4y
We are glad to hear you’re having a positive experience with Diligent across many fronts! In particular, it’s great that you’ve enjoyed the best of both worlds: the flexibility afforded by working from home – which will continue to be important for our valued team – as well as the benefits of being in-office (and we’re certainly excited to return later this fall!). As importantly, it’s gratifying to hear you’ve felt supported around mental health and are excited about our DEII initiatives and ERGs; all of these are ways in which we’re focused on empowering our people to succeed and thrive within our global community. To your other points, you’re right that we have continued to make strategic acquisitions in support of our GRC vision. While we’ve worked tirelessly to ensure as smooth and seamless an integration as possible, we know that, naturally, there can be bumps along the way. If you ever have feedback or ideas on ways that we can improve, we would love to hear them. Additionally, our Customer Success teams are the cornerstone of our success; they are an essential reason why our clients trust Diligent and build longstanding relationships. We will take your feedback on board and appreciate your continued contributions to Diligent. - Avigail Dadone, Chief People Officer
Viewing 127 - 129 of 854 Reviews

Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.