Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

48% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and inclusiveness in Singapore office" ((in 70 reviews)); "great people and a compelling environment" ((in 67 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 51 reviews)); "Great team with occasional fun events out" ((in 38 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"complicate system difficult tasks bad management" ((in 47 reviews)); "After some senior leadership exits and the reorg" ((in 29 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 23 reviews)); "Lack of career progression all talk no action." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

48% would recommend to a friend

(853 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews

5.0

May 25, 2021

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice staff, friendly environment, current with changing media/culture.

Cons

Moved departments to Ireland and let go all of US staff.

Diligent Response

5y

Thanks for your comments. We’re glad to hear you enjoyed being part of our community. To your second point, we certainly do believe it’s important as a fast-growing business for us to continually evaluate how we can best serve our clients around the world. That’s one reason why we established a new European hub in Galway, Ireland, to help accelerate our growth strategy and bring on exceptional local talent across a range of business functions. We continue to have a strong presence here with many talented teams in the U.S. – including in our global headquarters in New York. Thank you again for sharing your feedback. - Avigail Dadone, Chief People Officer

4.0

Mar 16, 2020

Routine fire drills are a pain - until you realize you're gotten really good at crisis response when it matters

Vice president marketing

Recommend

CEO approval

Business Outlook

Pros

Strong mission, visionary leadership, great products with strong reputation, fast growth, smart & competent team, advancement opportunities, global company that encourages travel

Cons

Fast growth means some important steps get shortcut/missed. Internal communications can be especially hard across multiple time zones with a global team. Many projects are treated as "fire drills" that don't need to be - even some that we know about for a while seem to not really get attention until the absolute last minute. That said, we've all gotten really good at handling crises as a result, and with the COVID-19 pandemic, the company is being responsive in the moment and showing strong leadership through the crisis. So, maybe all the fire drills weren't always a bad thing...

Diligent Response

6y

We truly appreciate the time you’ve taken to share your feedback. It’s reassuring to hear you feel leadership is stepping up to support employees during this time of crisis. Even if we don’t have all the answers, we are prioritizing frequent communication, and early steps, like recommending all employees work from home, is one way we are doing our part to slow the spread. Also, we appreciate your feedback regarding “fire drills” and we will reiterate the importance of prioritization to help improve this. As for the communications, you can rest assured; we will keep them flowing.

5.0

Aug 14, 2017

The best place I've ever worked

Tax director

Recommend

CEO approval

Business Outlook

Pros

The people are awesome and the culture positive , energetic and optimistic. The management team is focused and executes with precision.

Cons

Recent move of finance functions to Arlington VA forces employees to make difficult decisions.

Viewing 130 - 132 of 853 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Forward Deployed Engineer

Technical Pre-Sales Prototyper / Forward Deployed Engineer

Diligent

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Great place to work

Routine fire drills are a pain - until you realize you're gotten really good at crisis response when it matters

The best place I've ever worked

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