Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 9, 2010

Strict

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cosmetics offers free cosmetic You will get a store discount and be the first to know about sales Cosmetics has uniforms

Cons

Can't leave even to get a coffee Overnight inventories No career growth Sales goals need to be made or you will be written up

1.0
Apr 21, 2010

Job security SUCKS here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If I can deal with this, I will surely be able to deal with my next job.

Cons

You never know when and if you might be demoted. You are expected to do manage your department and out-sell your associates... It is just better to be an associate.

1.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts Personal relationships with customers Great customer service staff Great place to learn how to work well with others Great way to start out learning the in's and out's of retail

Cons

Lack of respect by upper management Poor treatment of Assistant and Area sales managers Lack of new hire trainings Hours Not standing behind store policies Not cracking down on repeat returner's Pay cuts SPH Over pushing the not opening credit cards No thanking for a job well done or acknowledgement when a customer sends in a customer comment card. Selective picking of advancement in company Child like treatment of employee's by upper management Not promoting teamwork among departments

Viewing 8341 - 8343 of 8,361 Reviews

Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.