Discover reviews

4.0

68% would recommend to a friend

(5,185 total reviews)
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Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Feb 20, 2015
Recommend
CEO approval
Business Outlook

Pros

This may be group specific (I work in Finance - Treasury) but you can literally write your own ticket at Discover. Management is very responsive to ideas and letting people work on ideas and improvements they feel passionate about. The opportunities to broaden your horizons are frankly limitless and the pay is very solid. I regularly get exposure to high level employees including Head of Investor Relations, Treasurer, CFO etc. Benefits are top notch as well with a very generous base vacation package of 25 days and match on the 401K that works out to 7% on a 6% contribution (3% is contributed whether you do or not). Facilities are also top-notch and improving rapidly. There's even an offsite location in Chicago for people who don't want the city to suburban commute every day (they also cover some train commute costs and have shuttles from the building to the train station)

Cons

Staffing probably needs to be beefed up a bit in some departments but its understandable that costs need to be controlled given the cyclical nature of credit cards.

3.0
Feb 2, 2015

was a decent place

Recommend
CEO approval
Business Outlook

Pros

ability to move to different departments, good bonus structure, good work life balance

Cons

managers are usually someones wife that's higher up make them mad and your gone

2.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Just started the Work from home policy this year, as well as the downtown office. Needless to say this was done to retain talent and compete with other companies in the neighborhood who had the downtown and work from home facilities way back. PTO is a decent number, lots of activities on campus. Benefits are good, people are helpful, happy family culture is supported

Cons

Discover needs fresh talent and outside world perspective (technology, social media, brand image). Documentation processes are outdated and unorganized. There is no on the job training for people transitioning into new roles, given the fact that trying out new roles is encouraged to the highest degree. Management is somewhat lost and direction is not good. People are very big on the blame game, since everyone is always moving around, it gets frustrating getting things done as some one or the other has "just moved in". Rather than making sure that thorough controls and research goes into projects, people are more focused on correcting blunders and operational errors. Favoritism is extremely rampant to the point that you will be made manager (no college degree required) if you are a favorite, compared to a candidate with credentials such as a Masters degree and work experience from other places. HR is absolutely insufficient when it comes to talent management and compensation brackets. A person who has been with Discover for some time can get paid lower than a person who just came in on a junior position. Biggest shocker is that 99% Discover employees use and prefer Visa MasterCard and American Express. Shows how much they value their own product and how how hard they are working to make it the best.

Viewing 343 - 345 of 5,185 Reviews

Glassdoor has 5,596 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.