Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , Team Leader (19) , General Assistant (18) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 49 reviews)); "Good people and environment to work" ((in 48 reviews)); "Ticket benefits are good and growth" ((in 41 reviews)); "Colleagues and company is good" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 65 reviews)); "Early shifts and long hours" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 17 reviews)); "No bonus paid pls check before signing." ((in 9 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,282 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jan 17, 2026

Wouldn't reccomend

General operative

Recommend

CEO approval

Business Outlook

Pros

Free food Overtime 8 hours a day

Cons

terrible pay, shifts aren't consistent loads of weekends worked

2.0

Jan 17, 2026

Nice people, poor culture

Project manager

Recommend

CEO approval

Business Outlook

Pros

There are some great, hard-working and friendly people. The pay and benefits are good

Cons

The culture is woeful in the Heathrow Head Office. The place sucks the joy out of you, It is ugly, depressing and as quiet as a cemetery. There is very much a them and us relationship with the Operational Frontline. Recent efforts have been made to bring the managers together as a community but these are undermined by the hire and fire culture. They have also bought in consultants who will willingly throw anyone else under the bus.

2.0

Jan 16, 2026

Poor management

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Can meet new people and create good airlime relations and connections

Cons

Poor management Low salary Little to no progression Toxic management

Viewing 34 - 36 of 1,282 Reviews

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