Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , Team Leader (19) , General Assistant (18) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 49 reviews)); "Good people and environment to work" ((in 48 reviews)); "Ticket benefits are good and growth" ((in 41 reviews)); "Colleagues and company is good" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 65 reviews)); "Early shifts and long hours" ((in 25 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 17 reviews)); "No bonus paid pls check before signing." ((in 9 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 13, 2026

Experienced Ramp Agent with expertise in baggage handling, aircraft loading/unloading, and ramp safety.

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

Experienced in baggage handling and aircraft loading/unloading • Knowledge of ramp safety procedures • Physically fit and able to work in demanding environments • Strong teamwork and communication skills • Reliable, punctual, and able to work flexible shifts • Attention to detail and following standard operating procedures (SOPs)

Cons

Limited experience with specific airport software (quick learner) • Less exposure to international airport operations (eager to learn) • Can improve advanced equipment handling (training welcomed) • Occasionally overly detail-oriented (working on balancing speed & accuracy)

1.0

Jan 12, 2026

Poor workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free hot drinks that's about it

Cons

The place is unhygienic and dirty. Staff a micromanaged. Managment dont care about issues that arise

2.0

Jan 7, 2026

Enjoyable job with short shifts

Passenger service agent

Recommend

CEO approval

Business Outlook

Pros

Very enjoyable job with short shifts around five hours.

Cons

Very disorganized and the pay is low for the work.

Viewing 37 - 39 of 1,282 Reviews

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Experienced Ramp Agent with expertise in baggage handling, aircraft loading/unloading, and ramp safety.

Poor workplace

Enjoyable job with short shifts

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