3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook
Pros
1- Incentives provided to agents during national holidays 2- Identifying and mitigating issues raised by customers 3- Hosting remote or in person meetings with customers to triage and ultimately rectify issues with customers
Cons
1- False promise of open-door relations between employee and employer 2- Processes to retain employees, supplies and equipment 3- Attractive packages to appeal to possible candidates or existing staff to the benefits of the company 4- Holding true to promises given during recruitment 5- Recruitment of labor staffing that are experienced for the roles hired
