Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)
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Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible working from home policy

Cons

Poor management, micro managing. Strained relationship with customer means there is no autonomy or authority in the role. Poor culture, lack of team work. HR and Accounts team are rude and ignore emails and phone calls with requests for important information.

1.0
Nov 26, 2024
Recommend
CEO approval
Business Outlook

Pros

A grand total of next to nothing

Cons

The frequent leadership shake-ups in have turned the management team into a group of whitewashers. The leaders are consistently rude, disrespectful, and condescending. They preach about being "best in class," an "employer of choice," and "delivering what customers want," but these claims are nothing more than fabricated lies. Employees have no voice in this company. HR is just as useless, often being authoritative rather than genuinely concerned for staff well-being. Bonuses are a thing of the past, equipment and systems are outdated, and all we hear is that there are no funds. This is a blatant contradiction, as they can afford to bring in expatriates with big salaries while local staff receive horrendous paychecks. Different cliques form within the company, leading to frequent bullying and exclusion of those who don't fit into the favored groups right from admin teams through to finance. This creates a toxic work environment that is not only stressful but also demoralizing. The senior leaders, especially those based in Dubai, sit in even higher ivory towers, only occasionally visiting but achieving a grand total of next to nothing. They remain completely disconnected from what is truly happening on the ground and in the support office. This lack of awareness and support makes it an incredibly challenging and demoralizing place to work.

4.0
Nov 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, lots of opportunities to learn and grow.

Cons

More heavily focused on operations which makes it difficult to connect with more like minded people in the company.

Viewing 154 - 156 of 1,283 Reviews

Glassdoor has 1,670 Dnata reviews submitted anonymously by Dnata employees. Read employee reviews and ratings on Glassdoor to decide if Dnata is right for you.