Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

54% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 43 reviews)); "Colleagues and company is good" ((in 35 reviews)); "The team was great and very easy to pick up hours." ((in 33 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 58 reviews)); "Early shifts and long hours" ((in 24 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 18 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

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Dnata

Dnata reviews

3.1

54% would recommend to a friend

(1,283 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

46% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.5

Senior management

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

1K reviews

5.0

Nov 11, 2024

GTA Dnata

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Very nice and good environment to work in. Everyone is helpful and want you to succeed

Cons

Must be able to lift heavy bags

4.0

Nov 8, 2024

Team lead

Team leader

Recommend

CEO approval

Business Outlook

Pros

All good, can work in the company

Cons

All good can work in the comp

1.0

Nov 7, 2024

Avoid like the plague

Finance manager

Recommend

CEO approval

Business Outlook

Pros

You get paid, lots of dramas it’s like being on coronation street. You make friends with your colleagues as it feels like working in world war 3 at times and you are both in the same boat.

Cons

Firing squad are always ready. Staff turnover is very high. Apart from a few long serving resources that are expensive for the company to get rid of, average time someone is in post is around 12-18 months any longer and you are facing the firing squad. Knowledge transfer is minimal because of the high staff turnover but you are expecting to know everything. Office facilities is like stepping back in the 1990s. Staff morale is at an all time low, most people are looking to leave.

Viewing 169 - 171 of 1,283 Reviews

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Avoid like the plague

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