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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jun 14, 2017

      Uneven experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some really great people and lifelong friendships were made - Fully stocked kitchen - Work-life balance (i.e. Work from home) - Location of SF office is really easy to get to via transit

      Cons

      - A very obvious lack of diversity starting from the C-level and in pretty much every department - Terrible maternity/paternity policy - it's the bare minimum for a tech company. It's actually pretty embarrassing when talking to other people in tech - Very political and lack of transparency from mid-level managers - Some very inappropriate behavior and comments from both female and male senior management to employees (and very little is done about it when reported) - In my experience - managers don't grow and mentor their staff to senior positions and instead hire in senior managers (that bring their own people)

      avatar
      Docusign Response
      9y
      Thank you for your detailed feedback. Our benefits team is looking at a couple of exciting programs which address some of the things you call out above. As far as diversity is concerned, DocuSign is always looking to do better. We have made great strides over the past two years and we have analyzed the data across hundreds of metrics because we are a government contractor (which our CEO and head of HR took the leadership team through yesterday) ... but of course there is always more work we can do to not only have diversity throughout but to be inclusive. We are working on training our managers to be better mentors and develop people. As for the inappropriate behavior, if you are ever open to sharing your thoughts on this, please reach out to Michael Erisman or Dan Feldstein. We also have an anonymous ethics hotline. I'd be happy to give you the number if you can no longer access our Code of Ethics. Thanks again and best of luck in your next gig! Ann Poletti
      3.0
      Oct 5, 2016

      Heavy workload - Weak compensation package

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super fun people. Kitchen stocked with free food. Nice office space and amenities. Great holiday parties. Get to work with a lot of big name companies.

      Cons

      Most processes are a mess...nothing seemed to be streamlined. Constant change with little or no notice. Very high expectations with little assistance from Management. Pay is considerably less than comparable companies/positions. Zero flexibility to work from home and actually require you to be in the office at 7am even if you cover an East Coast territory.

      avatar
      Docusign Response
      9y
      Thank you for sharing your thoughts and good luck at your new gig.
      4.0
      Mar 20, 2016

      Good place to work, room for improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - My work-life balance is very good here, probably better than any other tech company I've worked at in the Bay Area. - I have been given the opportunity to move around within the engineering organization when I've asked to do so, even to roles in which I had little prior experience. I have found DocuSign to be very willing to invest in my growth and success; the company seems to really see it as investing in its own success, which is rare and refreshing. - I get to work on and help build software that facilitates commerce, and positively impacts the lives of many people. This is a big deal to me personally; there are plenty of companies looking to make a quick buck by building trivial, derivative garbage and then getting acquired; Docusign is not one of those companies in my view. - When I tell people where I work, the reaction is almost always positive toward the product. I take pride in that.

      Cons

      - From where I sit, it is a very top-heavy organization. There are executives who were added in the last 2-3 years whose actual roles and contributions I couldn't even hazard a guess at. Their titles seem to be a handful of important-sounding business words randomly thrown together, and I presume their actual contributions to be of similar depth and necessity. - I still feel that DocuSign is more a sales-focused organization than an engineering-focused one. Some may not see this as a negative, but I certainly do. - The anticipated IPO was used as a carrot to entice potential employees as long as three and a half years ago, and still is not imminent, AFAIK. Lots of pre-IPO companies do this, especially in tech, but that doesn't make it any less distasteful. Additionally, there is a fair amount of secrecy and even duplicity around it, which I find to be both unnecessary and counterproductive.

      avatar
      Docusign Response
      10y
      Thank you for taking time to write such a thoughtful review. Would love to hear more about how you think we are being secret as that is not our intent. Feel free to reach out to me. Very happy to chat more. Thanks. Ann Poletti
      Viewing 301 - 303 of 3,633 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.