Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 3, 2018

Politically charged, non-merit based culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Brand name - Long-lasting first-mover advantage

Cons

- Lack of meaningful product innovation - Only competitive expert in the company left recently; no Go to Market strategy to combat increasingly competitive market, product commoditization, and pricing pressures - Skills and output don’t matter - Recognition is reserved for individuals not teams - Merit is overlooked; quantity of work is celebrated, not quality; extra projects to stand out are viewed as either “not part of your job” if they don’t benefit your team and your team only OR if they benefit your team only, “not enough to make a difference, do more” - Hiring processes are weak; undeserving/incompetent candidates acquire roles that they shouldn’t - Middle-management is incompetent; micro-management, favoritism, emotional decision-making, lack of professionalism, over-promising, under-delivering, and credit-stealing are rampant - NO room to grow or learn more; if you voluntarily work with another team to learn more, your manager will question your intent - high employee turnover in multiple departments due to employee dissatisfaction and unhappiness - mentorship outside of your direct manager is looked down upon; managers are highly territorial, self-driven, and rarely focused on the company’s best interest Most emotionally-draining work experience I’ve ever had in my life.

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Docusign Response
8y
Well, this review was certainly disheartening to read and not reflective of my experience. I'd really encourage you to sit down with your HR Business Partner depending on your team -- Michael Erisman, Olga Kibler, Juliette Aguilera, Maria Dillon, etc. Feel free also to ping Joan Burke, our CHRO. What you describe is not even close to the employee experience we are shooting to deliver.
4.0
Apr 4, 2018

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and management are great

Cons

The company grew very fast

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Docusign Response
8y
Thank you for sharing your thoughts. Good luck in your next gig!
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Glassdoor has 4,181 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.