Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,633 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 30, 2017

      Great Product, Lack of Accountability and Focus on Customer Success

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, customers love the ease of use, flexibility. The potential is significant!

      Cons

      Not the best talent, people lack accountability, management does not hold people accountable. Many customer facing account managers lack fundamentals in account management and customer adoption. Lack of true focus on customer success and adoption. Customers see a revolving door. Lack of focus of product direction. Product releases do not move the needle (drive more revenue), lack of focus in building out the solution to address enterprise standards.

      avatar
      Docusign Response
      8y
      Thank you for sharing your thoughts. I'd encourage you to reach out to Lambert Walsh, the head of Customer Success, or John Hsieh who is involved in Sales training or Joan Burke, our new global head of HR. They would all be interested in hearing your thoughts. Tracy Moisan is also very open to hearing how to make the Customer Success team better.
      5.0
      Aug 30, 2017

      Best place I've worked

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture where you are supported, feel like you're part of a team, and have a voice. Too many perks to list. By far the best environment I've ever worked in. Everyone works hard, has fun, and helps one another.

      Cons

      There are redundant meetings at times, but it's a difficult balance between keeping all teams/locations in tight communication while also allowing them to be empowered to move forward quickly. I think every company that is growing as quickly as we are would be faced with the same thing.

      avatar
      Docusign Response
      8y
      Thank you for the review. Much appreciated.
      3.0
      Aug 28, 2017

      This is a good place to work.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      We going to IPO and we have here Amazing peoples.

      Cons

      The office is disgusting (very old building !!!) The promotion here is slow and may not happen at all.

      avatar
      Docusign Response
      8y
      Thank you. I've shared your input on the Israeli office with Michael Erisman.
      Viewing 3196 - 3198 of 3,633 Reviews
      Related searches: Docusign jobs | Docusign salaries | Docusign benefits | Docusign interviews | Docusign conversations
      ReviewsDocusign reviews

      Glassdoor has 4,176 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.